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NH Collection Monterrey in Monterrey, Mexico
Conveniently located in downtown Monterrey, the NH Collection Monterrey, part of the Lifestyle collection of Preferred Hotels & Resorts, offers the perfect venue for business and pleasure. Modern architecture is a staple of the hotel, which is surrounded by the stunning Chipinque National Park and Mountains. The spacious rooms feature plenty of luxurious amenities, including rain showers and pillow menus.
Walk outside of the hotel and right into Monterrey’s most luxurious shopping mall. Additionally, several attractions, such as the Alfa Planetarium, and corporate convention halls like Cintermex are nearby. Workout in the fully-equipped gym with incredible views of the Chipinque National Park. Enjoy dinner at the hotel restaurant serving both Mexican favorites and international cuisine. And don’t miss out on a martini, the Lobby Bar specialty.
Location of NH Collection Monterrey
Nearest Airport: MTY
Amenities for NH Collection Monterrey
- General Information
- Pets Not Permitted
- Room Service
- On-Site Amenities
- Laundry Service
- Fitness Center
- Multilingual Staff
- 24-Hour Front Desk
- In-Room Amenities
- Air Conditioning
- Hair Dryers
- In-Room Safes
- Mini Bar
- Flat-Screen Televisions
- Rain Showers
- Espresso Machine
- Private Terraces
- Bathrobes & Slippers
- Meeting Rooms
- Conference Facilities
Reviews for NH Collection Monterrey
My girlfriend and I arrived last week for a wedding, upon the advice of a local friend we chose to stay at the NH Monterrey seeing it claimed to be a 4 star hotel. Our rate came to be around $170usd per night for 3 nights total. Fair rate for a good 4 star hotel, except it wasn't. First the pros: Check in and check out were fast and efficient, service was decent and the hotel is located next to a fashion mall, a supermarket and a nice safe area. Cons: The dÃ©cor is bad throughout the hotel, the lobby, rooms and hallways in particular look outdated, poorly painted and uninviting. Our room had several deficiencies, the walls were corroded from moisture, the windows were unpleasantly dirty and in our shower there was a piece of the ceiling broken (I will attach a picture of this). We arrived a Friday and in the adjacent room there were dirty plates sitting on the hallway, this isn't generally a problem except it was now Sunday and the plates were still there. The disappointment exploded when I went to visit my friends in neighboring hotels (Grand Fiesta Americana and Novotel) and saw the way superior quality, service and dÃ©cor for the same price I had paid. I don't expect Ritz Carlton quality because we are not paying for that but I do expect universal standards of 4 star hotels and it wasn't anywhere near. If you find this hotel for half the price of what I paid for then this might be acceptable, but at the rate I paid for it simply isn't. I can't speak for the NH Collection brand as a whole as I've never stayed in any of their other hotels, but this is a very poor impression of your business and I will think twice in the future about staying in your other locations.
I spent 6 days here, its a nice Hotel located in a small shopping mall, my room was nice, clean, also this hotel have a good location, about 10min drive to downtown, 5 min drive to a really big mall, you have HEB next to you. Staff was very friendly and helpful, i seen other reviews saying staff being rude, but in my experience everybody was always smiling and asking if i needed something. Only downside could be parking, since you share it with the mall, at certain times you may have to park a little far from the entrance, youll pay around 6 bucks per day with multiple in and out. Food at the restaurant its fair price and i found it delicious ether you enjoy it at the place or in your room. Im glad i stayed here and i would recommend this hotel and ill stay here again.
d5reborn - Houston, Texas
Love the NH brand! This hotel was recently refurbished, and I have to say it was like staying in a brand new hotel! It is excellent value for money. Staff were extremely friendly and helpful. The rooms were spotless and spacious. The location was excellent, with major transport access into the centre within minutes. I would definitely recommend this hotel and would certainly return to it again.
O2446ZHstevenl - Southampton, United Kingdom
No towels in our room 2 nights in a row, Hot water takes 5-10 minutes to reach our room, HVAC system so noisy we had to leave it off, Hallways need vacuuming and carpet stained.Would not recommend staying here
E837KJkenh - Chicago, Illinois
Just stayed 3 days at the hotel this week. When I checked in the room was nice and big/was upgraded. But noticed that floor was dirty, there were only a few towels, it looked like nobody stayed in the room for some time. Next day I returned to a clean room, no towels, no coffee refill, floor still dirty. Tried calling front desk to get more towels, nobody answered after multiple calls. Had to let them know next morning, after using fitness center towel to take shower. Also, carpet in hallway was never vacuumed during my stay, lots of dirt from dry wall/paint chips. Fantastic breakfast buffet, nice people/waiters. That was highlight of trip. I felt like something was missing during my stay, will be back in a few months, might look to stay somewhere else...
Ed D - Bethesda, Maryland