Auberge du Vieux-Port

The staff working a this hotel are phenomenal and work tirelessly to make the guests happy. The location of this hotel is excellent though it is a bit loud as it is bordered by two popular tourist streets and entertainment. There are two metro lines close by which means You have easy access to the rest of the city. The common area aesthetics are also very nice. However, the bed mattresses and lumpy pillows were awful. They have wonderful sheet and towels but the bedding essentials for comfortable sleep were not there. I do not think the price is reflective of the amenities at this hotel. They serve coffee and tea in the am but it is isn't till 7:45-8 am and unfortunately was not always warm . They have two wonderful adjoining restaurants which they refer you for breakfast and dining. Not a hotel for an early sleeper or early riser.

My husband and I stayed at the hotel last week (06/11/2025- 06/15/2025), the concierge staff was so helpful both before our check-in and during our stay. We were celebrating my husband’s birthday and the concierge/front desk staff communicated with me prior to our arrival regarding a birthday cake in our room and dinner reservations. Everything was perfect. During our stay Louise and Jeremey at the front desk were so helpful. Louise made sure everything was perfect for my husband's celebration and Jeremey was so helpful in getting dinner reservations - especially due to the F1 weekend. I give you hotel a 5 star review. Thank you for everything.

This is my ideal hotel. An intimate utterly charming old building full of character and meticulously maintained. And yet this small hotel has THREE eateries, all with outdoor dining (front, back, and rooftop). The staff was warm, friendly, and responsive. And the rooms, while in the small side, were thoughtfully accessorized with everything one needs. I LOVE the openable windows overlooking the river. If you enjoy old world charm, this is the place.

The best part was the service provided by Alexandra and Terry. They are wonderful assets to your hotel! We were greeted with wonderful smiles and those same smiles continued throughout our stay. There was nothing we asked for that wasn’t provided.

Horrible service. They were so unaccomodating to us. I will never book with them and higjly recommend elsewhere. They do not merit the ratings they receive. We gave multiple chances to rectify the situation and they doubled down. People make mistakes but they don’t learn.