Hotel St Paul

I've been a Marriott member for years, and I love all of their properties. I can honestly say this is one of the worst ones I have ever stayed at and isn't worth the lower cost. It advertises as a 4 star hotel, but I would compare it to more of a 1-2 star with a good location in Old Town/Port. The rooms are dated, the beds lack comfortable covers, but most of all, they cannot figure out their heat. We called maintenance once, and the guy told us to open our window (it was 32 degrees F), then after the heat wouldn't stop pumping out, our room was 77 degrees in the middle of the night. We then opened the window again, but the delivery trucks in the area resulted in being up from 4-5 am. After letting cooler air in, we shut the window, went back to bed, but then the outpouring of heat resulted in another wakeup at 6 am because we were back to 76 degrees. We called maintenance AGAIN, and they said they could not fix it, so they turned it off in the main furnace room, which brought it down to 74. We notified the female manager who was impressively unhelpful, said she'd look into it, never did, brought it up again the next day, said she'd look into it, never did, and now it's been days of her non response. When I asked if there was anything she could do about it, she said that we got a late checkout (1.5 hours) which also is part of having status anyways but she's claiming it was because of the heat. Disappointing for a Marriott property, would not recommend for the inability to understand temperature control but also for the inability to follow up or have basic communication skills from the management staff.

Great location in old Montreal. Valet parking, and street parking close by. This area is full of great shops, and fabulous places to eat. Very sharp design, bold colours. The rooms are functional and well designed. Very nice outside and inside. The breakfast room is stunning. Very much enjoyed staying here. Very chic, and the staff are exceptional.

Not a Marriott. Don’t be fooled. This design hotel seems to have let service go out of style. Smiles behind the desk but ask for something simple and it’s lost on them. They also don’t honour Bonvoy status for some reason. So you book thinking your at a Marriott but, it’s not.

A beautiful hotel with luxury accommodations and a very helpful staff. I do wish they had some kind of bar area to hang out with traveling friends at the hotel. That being said, if you head toward the cathedral in a few blocks you’ll start to see a variety of restaurants and bars. Felt relatively safe to walk in a small group.

Stayed here for 3 nights for a work trip. This hotels location if good and it’s such a small chic hotel it’s ideal. Quiet area and lots to do around at night. I had a good spacious room and was happy with the overall room. It was quiet and clean and that all you can ask for! Didn’t eat here so cannot comment about the food.