Swissotel Krasnye Holmy Moscow

i stayed in this hotel in summer 2016. we were reserved two connect room for me and my husband and my sons. when we arrived, they gave us a room in 5th floor and another one was located at 11th. i was very upset about my young children and at least me and my husband decided to take apart and each of us stay in one room with our children. at first day, when i was alone with my little son and he was asleep, i go to bathroom and because of the slippy floor, in fell on the floor and nobody was there to help me. my arm hurt. in this trip, my parent also were with us. their room was very little and they were very unhappy with their room.

We spent four nights in July at the Swissotel visiting Moscow on vacation. Room was compact and very comfortable. We had a super view of the river. I tried the pillow menu which was a first for me. Overall a great hotel and location all round. The only thing lacking in facilities is a nice outdoor area to have a drink in the fresh air. They have tables outside the front entrance where they do their best but you are watching the cars pull up so it's not exactly cosy. That said, the rooftop bar is superb once you get past the grumpy and a bit 'stuffy' hostess who interrogated us every time we went up if we had a reservation 😂. I guess she was only doing her job. I had an issue with her as I don't like giving out my room number in front of strangers who were standing around waiting to enter so I told her I would write it down which she thought was rude on my part but honestly hotels need to think about these things from a security point of view!!! That aside we visited the bar every evening for sundowners and the cocktails are superb - expensive - but a great treat every time. Spectacular views. Breakfast is good, coffee was too hot - don't know why coffee needs to be that hot. Gym and pool super and very friendly hostess at the door. Every day we had to ask for coffee refills in the room as for some reason the housekeeping cleared the cups but never replenished and gave clean coffee cups - I could not understand why they don't clean cups and replenish at the same time as cleaning the room then it's done? Concierge was very helpful finding some restaurants and on our last day we took the hotel bikes free of charge and cycled around the Moscow river which was superb. Tip - a great Italian around the corner near the music hall - we had a very pleasant meal there and excellent bottle of South African wine.

the best hotel in Moskou. Good value for money.Very good food.High quality service. Location is very central in between business area.Check in check out is done very quick and clear. Extreme experience having a drink in the sky Bar . Extreme nice view over Moskou

All good. Was not really impressed by the room service. It would have been much better taking the time to go to the Hotel top floor bar or one of the restaurants. When going to Bar at the top, make sure to ask for a table on the left side of the bar if you want a perfect experience.

Great location close to SAP and walking distance to nearby restaurants. Top class rooms and very good English speaking service. There is a fantastic bar on the 33rd floor with a good wine and cocktail menu, with a mesmerising view of Moscow. Well worth the visit.