The Leela Mumbai

Whenever I visit The Leela, I have the most relaxing time. It is calm, clean and grand and the staff are most accommodating. This time, I used the Royal Club facility and WOW. The stay was completely elevated! Personalised welcome and leaving letters, access to varied compliment buffets throughout the day, specialised timings for complimentary cocktails… I cannot speak more highly of the Leela and their services.

The room was comfy and clean. Had a great stay and the staff was attentive and helpful. Would definitely choose this hotel again for my next stay.

Kartik and Jb chand from citrus. Excellent service very friendly and made the hotel experience very good , outstanding service

This was our 13th visit to India over the past 30 years. We have stopped in a range of properties from 1 to 5 star in that time and this was our 1st visit to the Leela and it certainly wont be the last. We had booked a club room for 2 nights to round off 3 weeks travelling around India. From being picked up at the airport to being dropped off the service was impeccable and we were made to feel like royalty. We arrived early but we were offered an upgrade at a good deal and were subsequently given a suite which was great. Gerald in the club lounge went out of his way with his staff to make us feel at home. The reception team saw that we were taken to the club lounge and made comfortable within 5 minutes of arrival. The hotel is excellent, far better than we expected and we did use the pool and spa area. Surythan at the pool constantly giving us water when the bottles were empty. Despite some of the reviews I have read, the pool was very clean and there was constantly somebody sweeping and removing leaves from the pool. It was also a lot warmer than other external pools I have swam in. We were half board and had access to the club lounge where an assortment of snacks were provided at different times of the day. The food was excellent and there was always a wide choice available. Breakfast and Dinner were both of a high standard and waiters were constantly bringing us food to try. What made the trip extra special was my wife had had dental work in India and was struggling to eat and staff were clearly aware of this and brought her soft food to eat. A very nice touch. We were celebrating a belated wedding anniversary and were given a nice cake in the room. This is the best hotel we have stopped in India and we will definitely be back when we are next in Mumbai.

The Leela Mumbai has become my home away from home. Staff and mgmt are amazing. Service is excellent. It's the experience that makes me go back. Of course the outdoor area is best in Mumbai.