The Oberoi, Mumbai

It's a memorable stay experience. At Mumbai airport Mr Sahil had asisted me. He was waiting near the baggage belt for me already I got the message from him. We both collect the my laggage and move toward exit gate. He had drop me to the car in the parking area there Mr Augustin had keep the car ready and we had move toward the hotel. It was a comfortable ride. Concierge team had send the email with the complete detail information regarding the exit gate no.   Car no. Driver details  car wifi password etc. In hotel in lower lobby Mr Nabeel was ready with the check in  formalities & assisted me to the room. In lobby Ms Noor had welcome me with her gorgous smile. Mr Mahesh had taken care of my laggage. Housing keeping  team had made my stay memorable as i had arrived 2 day before my birthday they beautifully decorated my room with the balloon and place a cake with a birthday wish in advance but they didnot mension there name hence thank to entire house keeping team for making my stay memorable. Mr Thennu, Shubhankar and Ms Sawmi, Maria, Ram Aro Puii , Senso from house keeping had made my 3 night stay comfortable. On 24th feb I was in my room attending call and writing something on laptop and Ms Senso was doning house keeping in my room she come to me with the 2 rose flower and wish me happy birthday it was the most suprising moment i was shocked and  i replied thank you with you permission can i click your pic and can you repeat it again she cutely replied yes sir. Thank you Ms Senso for giving me beautiful and memoriable moment of 2026. In laundry Mr. Tejas & Samarendra from laundry had iron my cloth so perfectly.  As i had made a request to Mr Varun Sharma to extend my stay till 25th feb he had extent it. I had find him alway in the lobby area taking care of guest with the beautiful smile. He had made my stay comfortable and memorable from check inn to checkout . Breakfast  in fenix was refreshing & delicious Ms Sidharth Malhotra, shobhit, Prashant, Chef kranti, Samiksha & Ms Elzee had find a table for me. After breakfast on 24th morning they had celebrated my birthday with a delicious cake Mr Sidharth Malhotra requested my to stay there and wait for him. After few min Later he came with the birthday cakeand i celebrated my birthday with Mr Sidharth, Shobit and the entire Fenix team. Eau bar on 23th evening i had host my birthday party and my guest had enjoyed it . After party I had got the suprised by the entire eau bar team and they had bring birthday cake and i had cut my first birthday cake with them. Ms Larissa had made my birthday evening melodious. In the night time Mr Lavnish had assist me to my room and he sing a song. I am impressed with his singing skill. In the front office everyone is ready to assist. Ms asoni, Mr Meet had made my checkout hasselfree and i had taken the hotel car for the airport drop.

The hotel provides a peaceful retreat from the bustling city. The rooms are well-appointed, we stayed in a suite, the staff is highly accommodating, although the service may be slow at times. It is a recommended choice for those seeking a serene environment amidst the chaos of the city.

Although the price was high, the staff and service were excellent and it was well worth it. First of all, they gave us a free room upgrade. A receptionist gave my son a toy penguin, and every receptionist was always smiling and helpful. The housekeepers tidied our room several times a day and prepared an extra bed without us having to ask. They also gave us many souvenirs they thought we might need, based on our belongings. My son received another plush toy. At Restaurant ZIYA, when our son fell asleep, we asked the staff for a blanket, and they lent us a high-quality scarf. When we asked where we could buy one, they said, "Please take it," and gave it to us as a souvenir. We were so touched. At Restaurant VETRO, they not only prepared dishes that weren't on the menu for my son, but also served them free of charge. When we ordered a bottle of wine, they served us a luxurious cheese plate and tea after the meal. The morning buffet was delicious and amazing. The masala dosa was especially delicious. A female cook took the time to remove watermelon seeds for my son every morning. She even stopped by to say hello at dinner time at Vetro and gave my son some chocolate, and when we checked out, she gave us some takeaway. We were also able to extend our check-out time until 3 PM for free, which was great. It was a huge help and allowed us to relax and enjoy ourselves at the hotel. Almost everything was perfect, and it made us want to come back to Mumbai JUST to stay at Oberoi.

I recently stayed at The Oberoi Mumbai for a work trip and was thoroughly impressed. The hotel offers the perfect environment for business travelers efficient service, elegant rooms, and a calm, professional atmosphere. Breakfast was a true highlight of my stay. The selection was excellent, the quality exceptional, and everything was beautifully presented. A special thank you to Vibha for her gracious and attentive service her warmth and professionalism truly enhanced the experience.

We recently stayed for one night at The Oberoi Mumbai, and it was an exceptional experience from beginning to end. What truly stood out was the team’s professionalism even before arrival — they contacted us nearly a month in advance to ensure all our preferences were taken care of. We were celebrating our anniversary and our son’s birthday, and the hotel went above and beyond with beautiful decorations, cakes, and flowers waiting in our room. We were also kindly upgraded to a spacious suite with stunning views of the sea and city. The room was spotless, spacious, and very well-appointed with excellent amenities. The hotel has a quiet atmosphere with a modern yet luxurious feel throughout. The location is incredibly convenient — the marina walk is just across the street, and the surrounding area feels very safe and comfortable for walking. This made exploring especially enjoyable. In-room dining was excellent, breakfast was wonderful, and every staff member we encountered was warm, welcoming, and attentive. From check-in to check-out, everything was seamless. Even though our stay was short, it was incredibly meaningful. We highly recommend experiencing a stay here and look forward to returning for a longer visit.