Nafplia Palace Hotel & Villas

Rated as a 5 star hotel. We paid £1,877 for 2 nights and couldn’t wait to leave. Certainly not a 5 star experience. Half of the resort was closed despite it being advertised as fully open with luxury accommodation and amenities. The whole place seemed deserted. It was poorly maintained, outdated and neglected. Very few things actually worked. Everything at breakfast looked like it had been there for days, we skipped breakfast. The lift going through the hillside to take you down to the old town was broken, vandalised, covered in graffiti and smelled of urine, having used the lift once I would not use it again and paid for taxi’s to and from the old town. The fact that the hotel think it acceptable for guests to use that lift is utterly disgraceful. This would have once been a fabulous hotel, the views are amazing and it is so sad to see it now in its neglected state. Please do not stay at this hotel, you will regret it and instead stay in one of the lovely boutique hotels in the old town for a fraction of the price.

This was the seventh (and last) of our hotels in our 14 day tour around the Mani. We had 3 nights booked as a final relaxation in a much loved town. Considering that this hotel might regard itself as the premier hotel in Naflion it was a bit of a disappointment. Only half was open (early season) and this was showing signs of wear in places. The other half was firmly shut and no one seemed to know when (if) it would open. Having said that, the location was fantastic (high up over the town with amazing views), the rooms excellent (but a bit worn), the service superb and a very good restaurant.

Went for one night to Nafplio and chose this hotel due to the location and proximity to the old castle. (at least it looks like that, despite having to walk 10 min to get to the entrance and climb 850+ steps to get up there). The hotel was easy to find using google maps. As you arrive its not clear where you should stop to unload luggage and find reception, however a staff member showed us the way and managed to smoothly check in and be taken to our room. The car was taken to the indoor hotel parking area with easy access for the guests. The room was as expected (by the images on internet), very spacious with a nice balcony and great views. Bed and pillows very comfortable, the room was very clear and amenities as you would expect. We did enjoy an afternoon coffee at the restaurant, which is indeed the best spot in the hotel with stunning views of the bay..obviously the sunny and warm day did make a difference in enjoying the terrace despite being October. Did not have dinner in the hotel restaurant but in our next visit will definitely try it as the menu looked interesting with few but classy dishes. On top, I believe live music was on for that Saturday night.. Had breakfast in the morning which was average, but enough. The location of the hotel is great, despite being in the top of the hill as there's an elevator that takes you straight to town and just a few minutes walk from the old city. Overall a good stay and would recommend this hotel in case you visit Nafplio.

Despite its faults this hotel is amazing. The architecture and the location are stunning. If you need to be Wi-Fi it isn’t for you but the 5G signal is excellent and served us well. And don’t expect 5 star facilities and service - this hotel is about the views and the peace up from the busy old town. The lift to the town is spooky but we got used to it. It is worth visiting.

Wonderful location with views to match, and very friendly & helpful staff. But… Most of the property is mothballed, with very few of the facilities as advertised on the website. I have visited many 5-Star hotels around the world and this is, without doubt, the worst one by a mile. On arriving at the main property, you are greeted by a big red 'Do Not Enter' sign and, with no one around, you wonder what you are expected to do. Intuition takes you to a grubby car park with signs to Reception. You go in a graffiti-strewn lift, descend one floor, and are met by a man who guides you to Reception. This is not based in the main building at all but is located in a sad little room among what remains of the rest of the accommodation. You pass boarded up windows, unkempt gardens, impossible-to-lie-on sun loungers, and you cannot help the feeling you have made a terrible, terrible mistake. Fortunately, we only used the hotel as a convenient base, from which to travel around the rest of Greece. Had we not done so, we would have felt trapped in our room, since there was no other spaces we could use. No lounge, no sitting room, no bar area. Nothing. It came as no surprise to discover there was no WiFi, the TVs were at least 30 years old, one of which did not work. It took 2 days to discover how to turn the lights on and off. There were lots of other issues, too many to mention here. One particular memory which will stay with me forever is the reply to my request for somewhere comfortable to relax. I was told to go sit on a chair in the breakfast room! The rooms are hugely expensive. The owners seem to be treating the property like a 'cash cow' until it eventually goes into administration, which it undoubtedly will.