We just spent 3 nights at the Andaz - our first experience of Napa. Loved it. The hotel is wonderful. We stayed in a suite - not sure if all rooms are suites - which was one of the nicest rooms I've ever stayed in. Staff were laid back yet extremely helpful and efficient. Loved the Mercantile roof top bar, which had some cover and heaters for inclement weather. We loved Napa and will definitely return....and will definitely stay at the Andaz.

We loved the room that they upgraded us to. It was a junior suite on the top floor. We also enjoyed how kind the staff was. It’s right in the middle of Napa so it could be a Centric. The breakfast staff was fantastic and the breakfast was delicious and the coffee was delightful. They welcomed us when we came in with a glass of wine and the Wine Country theme was throughout the lobby in the rooms.

We had a big beautiful spacious room, which was spotlessly clean. Wi-Fi and audio visual facilities were excellent. Bed was comfortable. Bathroom was nice and clean and I love the shower! Excellent location in downtown Napa. Breakfast was excellent! My only regret is that I wish I could have stayed longer!

this is a beautiful hotel with a staff that understands the importance of customer service. It is located within walking distance of several diverse restaurants and shops. The only thing that would make this hotel better was if more amenities such as a pool, spa or gym were included. However recognizing the space constrains of Downtown Napa, this hotel was perfect for me and met all of my needs.

You can’t beat the central location of this property with lots of shopping and dining options nearby. The offering of a wine sample upon check-in as a nice touch. The live entertainment in the lobby was also great. The room itself, while spacious and comfortable, was a letdown. The curtain sheers were shredded, the shampoo dispenser didn’t work, the shower and bathroom sink water took forever just to get warm, and the television reception was spotty. We didn’t spend much time in the room anyway (wine tastings!!) but were expecting a higher level from this hotel. We did an evening Terrace Cabana rental and would not repeat, as the cabanas are free for anyone to use anyway, the cabana was not heated as described, the included charcuterie board was skimpy and in general the price of the rental was just not worth it. But we did love downtown Napa and the surrounding area!