Naples Bay Resort

I would say this resort was average at best. Room service closed too early and it’s not easy to get snacks or drinks when the restaurants are closed. The pools were nice but far away from the resort rooms and even though they advertised shuttle services they were never available. The housekeeping staff were impeccable and greatly appreciated. The rest of the resort staff was not always very helpful or friendly. The location is great but the room we were in faced the busy street and the front bedroom was noisy and the window didn’t lock. The room overall was a great size and clean. The sink faucet leaked and the washing machine did not work. For the price I would expect them to maintain the property much better than they do. It is in a great location. Close to 5th avenue and tin city. But this is a mediocre resort for a premium price. The service is certainly not at the level of a 4 star resort.

Beautiful place to visit. Great amenities with lots to do. Will definitely go back and would highly reccomend.

From my very first inquiry, Melissa Ryan, National Sales Manager, was incredibly responsive and thoughtful, offering great suggestions that truly helped make our meeting a success. The room she recommended was exactly what we were looking for -- a beautiful, naturally lit room, featuring spectacular views. Isla and her banquet team were hands-down the gold standard. They took great care in setting up both the meeting room and cocktail hour, and everything looked stunning. Junior did an incredible job managing our technology, and the service and food team were timely, efficient, and an absolute pleasure to work with. We truly appreciated the care they took to ensure everyone was taken care of and how quickly they adjusted to any changes. Nicole Rosario, Director of Guest Services, was a tremendous help with guestroom coordination, and everyone, from Gabriela Roja and the front desk team to the valet and transportation staff, was incredibly hospitable and went above and beyond to assist in any way possible. I can’t recommend Naples Bay Resort and Marina enough. A huge thank you to Melissa and the entire team for delivering such an exceptional experience -- we couldn’t have asked for more!

My husband and I stayed here for one night to celebrate our anniversary, and we were pleasantly surprised by how lovely the experience was from start to finish. Everyone we encountered was incredibly kind and welcoming, and the property itself was beautiful and well maintained. What truly made our anniversary feel extra special was the thoughtful recognition we received — a welcome card and a small bottle of wine waiting for us in our suite. Those little touches really meant a lot. I also loved the bathrobes and slippers in the room — such a cozy, luxurious detail. The bed was very comfortable, the air conditioning was perfect (which matters!), and everything felt clean and relaxing. We enjoyed both cafés on the property and had a few drinks by the pool, which made for a really enjoyable and laid-back getaway. Overall, it was a wonderful stay and exactly what we were hoping for. We would definitely return and would happily recommend this property to others looking for a special escape.

This was our eighth two to three-week stay during late December/early January at the resort. Naples is probably the nation’s most sophisticated resort town. For the “Foodie”, the resort is within walking distance of many four & five diamond-rated restaurants. We've always found our accomodations comfortable and well-appointed, The staff goes out of their way to ensure each guest is well-treated. The addition of Indulge, which ranks as one of the top restaurants in Naples, along with adding an adult section to the pool area are welcome changes. The fleet maintained by the Marina is in great condition and renting either an open-bow boat or trItoon makes for a great outing. I wouldn't stay anywhere else.