Rooms and facilities are nice, staff was super friendly and use of beach at sister resort was welcome. Breakfast was chaotic and more of a summer camp experience than luxury resort vibe. I cannot give it a better rating as nowadays charging for WiFi at $1,000 per night is inane. Watch out for bunch of cute hares in the gardens.

Although I live in Naples full-time, I went to the spa for a massage today. I had been given a gift card. My massage was with Vianka Loredo Fuentes. She was terrific, very sweet, and her deep tissue massage provided much relief to my lower back pain. I highly recommend Vianka and hope to go back again soon.

I have a business trip bringing me to this lovely hotel. The reception staff was great. I was tired after a long trip and they took care of me. As a Titanium member, I do appreciate being looked after. Gift in the room with a personal note makes a difference. The botanical martini at the bar is light and refreshing. the breakfast staff is also a delight. The crab eggs benedicts.. if you stay there are worth bypassing the buffet. Looking forward to the rest of the week. It is not as modern as her sister hotel by the beach, which I decided to try out, but it makes up for it in the peace and quiet of the green.

Wow not a ritz class experience there are children running wild. Literally parents taking there kids on the tiburon golf greens to play catch. I guess that’s why the green fees are so high. Club lounge has 10 plus kids running around with no parents to be found. Point if you have kids and don’t care to watch or discipline stay here. For the rest of us expecting ritz standards don’t

We have enjoyed many weeks staying at both Tiburon and the Beach resort and even endured the limited amenities through construction. Recently they apparently changed their policy to exclude the Beach's Adult pool (& lap pool and hot tub) from guests staying at Tiburon. Hopefully after we left they revised the website to clearly indicate this to guests. After our first stay here after the new waterpark was opened it surprised us that they eliminated a hot tub and did not include an adult pool with lap lanes. Given the above change it makes the need for these additions at Tiburon even more urgent. It has been our experience that with both beach guests and day passes being sold that the one pool at Tiburon is overcrowded and becomes a family party/diaper pool. We just enjoyed a month in Hawaii and every resort we stayed at had adult & family pools with hot tubs. In fact these are key amenities we look for....including in the Caribbean. I will be interested in seeing if the new 4S has such amenities. We have so enjoyed our trips to the Ritz in Naples and love interacting with so many friendly faces we have come to think of as "family". Sadly some times management "forgets" how their decisions impact guests' enjoyment of their home away from home.