Grand Hotel Parker's

Given a very warm welcome on arrival . Had a standard room on the 2nd floor which was fine . All clean and comfortable . Reception staff efficient and helped with confirming our pre booked trips and advice given on local taxi costs . Bar and restaurant staff all very friendly and helpful particularly Franco . Enjoyed a dinner in the restaurant and the service was excellent . Probably the best in any hotel we have had . Would definately stay there again

Historical setting with great views. Quality surroundings, comfort and service. Our holiday was made exceptional by the people's attitude towards helping us to enjoy our stay. Nothing was too much trouble and was done with genuine warmth.

I stayed in a recently refurbished room, with a small balcony overlooking the bay. Great view and worth paying extra.There is quite a lot of traffic noise if window open( 2 nd floor).fine when shut. The shower screen was too small, so the floor flooded when shower in use, but these were minor issues.The staff could not have been more friendly or helpful. its a short walk to the metro (5-10 mins)from the hotel, with quick access from there to sites in naples and the central station with trains to pompeii and the amalfi coast. you do have to walk down 2 flights of fairly steep steps to get to the metro road . Never felt unsafe in the area, all the locals were lovely. would definitely stay again.

... so far and so quick you can!!! The staff is a liar's band! We booked a superior sea view room... When we arrived at the hotel, the staff was really kind and welcoming. They told us that as we were special guests (only fawning...) they offered us a dinner at the restaurant. Then, we went to the room... which was first floor with an amazing view on the... aircon and courtyard!!! A shame!!! They are not brave enough to say us that our room was not available and that's why they offered us a dinner at the restaurant. They probably think that we are stupid people who will trust them... We didn't get to the restaurant of course. We felt simply offended... Most of all, the room was poorly furnished with old equipped bathroom. The receptionist told us that we have a newly refurbished room... I don't want to know what the others rooms look like!!! I'm a french hotel general manager. I tried at first to have some apologies from the hotel or Very Chic (The agency we booked through) but neither of them care about their guests... a shame... The only answer we had is that we refused the dinner... Indeed, I don't like being taken for a fool!!! Liar's band!!! Have a look on our pictures... Housekeeping staff should improve their cleaning work, we found some hairs in the shower... disgusting!!! I've forgotten the best! They had a special attention for us... When we came back to the room, we found... 3 apples...

This hotel is one of the best I’ve ever stayed in, and I have been in many around the world. View from the room is extraordinary and it’s definitely worth that extra money to get a room with a sea view. Facilities in the room exceeded all my expectations, and a complimentary evening drink, including bottle of wine, water and juices, together with regional sweet pastries served to our room was a really nice surprise. Breakfast was also faultless with variety of choices, from cooked breakfast to amazing Italian cakes. The best of all was that staff working at the reception who made our stay unforgettable. The attention to detail and care for the guests they demonstrated really made such a difference. And yes, the restaurant on the top floor with a balcony was closed for renovation, but the view from the room was equally as good. And I think that the price that hotel charges for the room has been reduced since renovation, which can only be a good thing. On top of that, the hotel tried to compensate for this throughout our stay with small acts of care and attention so we really did not feel we missed out on something.