Grand Hotel Parker's

The hotel is absolutely gorgeous overlooking the bay of Napoli. Your doorman Gi Gi and Luigi absolute 5 star service remembers who you are even though we stayed 1 night and stayed another night a week later. Excellent team members of the hotel. Went to Terrace restaurant for lunch was good staff very friendly. At night for dinner we also went to terrace though sat in the piano lounge at night and service was not so good. Couldn’t walk up the stairs as mother in wheelchair and can’t climb stairs to get up to the terrace. There was another table of Italians that were eating outside in the veranda which were eating from the terrace restaurant as a plant was placed between the Michelin restaurant and them and the staff were falling all over them servicing them at their every whim it was so noticeable as they kept calling out to your staff and changing napkins every time. Especially when the balcony is set aside for the Georges restaurant and no one else can go on there at night. I feel double standards were in place. Couldn’t fault anything else but that did leave a bad taste in my mouth and was very disappointed in just that section.

Our second stay, another wonderful experience, beautiful hotel, stunning views and amazing food at the Bidder's terrace.

From the very first moment, we were welcomed by an incredibly professional and attentive team who made us feel genuinely cared for throughout our entire stay. Every member of the staff — from reception to housekeeping, from the restaurant to the bar — demonstrated a level of warmth and expertise that is truly rare. My husband and I immediately felt at home. There is a refined yet intimate atmosphere that makes the experience both elegant and deeply comfortable. The culinary experience was outstanding: the food is of remarkable quality, beautifully prepared and full of flavor. The cocktails, equally impressive, are crafted with great attention to detail and creativity. And then, the views… simply breathtaking. The terrace of our room and the restaurant both offer spectacular panoramas over the Gulf of Naples — the kind of views that leave you speechless and linger in your memory long after you leave. A truly unforgettable stay — we cannot wait to return.

My family has been staying here since 1997. With good reasons: amazing personal service that is increasingly scarce today. Being welcomed by name with a hug and shown to our room by the concierge, made us again realize the sense of pride and ownership that is part of the entire Grand Hotel Parkers experience. The rooms combine a sense of style and comfort with eye popping views of the Bay of Naples and Capri. Our lunch was simply exceptional and beyond expectation. Delicious. The entire team from concierge to those helping with our luggage provides service with a smile and sincerity. Another five star L visit!!!!

This is an excelent hotel, with a fantastic locatin, staff, rooms, views, restaurants. Looking forward to come back.