Loews Vanderbilt Hotel

I stayed at the Loews Nashville Hotel at Vanderbilt Plaza recently for a work conference. Despite some of the initial hiccups with the check-in / billing process, I had a great experience and overall comfortable stay here. The room was very nice, it featured a round table desk and bench area for me to work out of and the view outside overlooked the rooftop. The amenities here were also great: including generous amounts of toiletries and towels, a coffee maker and a very comfortable bed. The staff member at the door, Van — was especially welcoming and kind! The front desk staff were also attentive, helped me to store my bags and recommended activities for me to do while I still had most of the day to explore before my flight.

We’ve been here this week for a work conference and have had a great experience. The customer service is excellent, beautiful clean rooms, great quality food. The doorman are so charming and resourceful - especially Van! We would highly recommend and be glad to visit again ourselves.

We enjoyed a wonderful weekend stay here for my niece's graduation. The hotel is very clean, the rooms are incredibly spacious and quiet, and the staff truly went out of their way to make our stay memorable. The location is perfect, close and walkable to Vanderbilt and everything else we needed during our stay. The front desk was also super helpful in recommending places to run around the hotel! Highly recommend!

Nice rooms, friendly staff, and restaurant has a great breakfast menu. Van the doorman is the best

My wife and I were rebooked here after our original hotel overbooked. When we checked out we were informed that they had no record of the rebook and charged us just under $700 for one night. The misunderstanding is understandable but the response afterward is unbelievable. I cannot get anyone to answer phone or email. The hotel and travel agency that rebooked cannot seem to resolve the issue either. This seems like a simple solution Loews. Call the original hotel or travel agency back and provide a credit (maybe even an apology) to the customer. It’s almost been a month.