The Caves

I recently spent Easter weekend at The Caves, and I can honestly say it was one of the best hotel experiences I’ve ever had. From the moment we arrived, the customer service was exceptional. The staff struck the perfect balance—friendly, welcoming, and accommodating without ever being overbearing. Special shoutout to Randy and Stacy, who made us feel right at home, along with the rest of the amazing team (even those whose names I didn’t get). As someone who lives in Jamaica and has stayed at many hotels across the island, this was by far my best stay to date. The property itself is absolutely stunning. At night, the entire place is beautifully lit with wax candles, creating a magical and intimate atmosphere. The attention to detail throughout the property really stands out. We also loved the food—everything was delicious—and the self-serve drink option at the bars was a great touch that added to the relaxed, personalized experience. I would highly recommend The Caves to anyone looking for a unique, peaceful, and truly memorable stay in Negril. I’ll definitely be back!

Just a quick note to say how much we thoroughly enjoyed our visit to the Caves. Please pass along our praise to the owners and managers of Island Outpost, emphasizing the extraordinary care the entire staff provided and how they made us feel at home from the moment we arrived. The property's natural beauty and unique setting provide a fantastic design allowing us to enjoy a wonderful sense of both privacy and community among the guests, making for a wonderful visit. Your culinary and service staff made us eager to enjoy what was certain to be the next best meal and dining experience of the week. Thanks for a wonderful visit we hope to repeat soon.

I can’t say enough great things about this resort. Absolutely beautiful property with AMAZING staff! This was our 4th trip and it did not disappoint! It has become our home away from home and feels much more like staying at a friends house than a hotel. Highly recommend! Can’t wait to return!

My husband and I revisited The Caves this month for the fourth time to enjoy some relaxation and rejuvenation. We were so relieved for this community that the hurricane did not destroy Negril! The last time we visited was 2013 -- a busy life kept us away all these years. We returned this February as empty nesters and, much to our delight, after over a decade, The Caves remains our most favorite home away from home. We are always received with the warmest welcome as if we are family -- the majority of the same staff is still onsite and are just as engaging / doting as we remembered. The entire crew provides customer service beyond expectations...Raquel, Omar, Glen, Stacy, Randy, Zoom, Tunisia and Elizabeth (massage therapist) all took such wonderful care of us! Raquel will greet you each morning for breakfast with her beautiful smile and pampering service -- the scratch kitchen offers healthy, delicious, fresh local fare. The variety of soups at lunch/dinner are a real highlight as well as Jamaican specialties like jerk chicken, steamed greens and tasty rice and beans. I also can't get enough of the watermelon welcome drink and Zoom / Glen's Caribbean Sky...drinks are always aplenty with late night self service bartending as a fun option! And live reggae music on property is such a treat. This harmonious experiece in its entirety will forever draw us back to The Caves.

I've been blessed to have had the chance to travel all over the world for business and pleasure. But my experience at The Caves ranks among the most special of trips I've ever taken. There are three reasons for this: staff, location, and resort size. Let me cover each in order. STAFF: As you'll see in reading other reviews, The Caves has the warmest, friendliest staff you'll ever encounter. There is "professional friendly" and then there is the staff here. Because of the small size of the resort - about 12 cottages, I think - you get to know the people who work here over the course of your stay. And they enjoy interacting with you! You leave feeling that you've gotten to know the staff - superficially of course, but still in a memorable way. LOCATION: in a word, spectacular. Because The Caves is small, there are no high-rise elevators and palatial lobbies. Instead you'll find a collection of pastel-painted wooden cottages right at the ocean's edge, perched atop Negril's famous cliffs. These are quaint accommodations, with hand-painted furniture and mosquito nets over the beds. If you like boxy, anonymous hotel rooms and beige ultra-modern decor, this is not the place for you. Your room won't be sound-proofed the way it is at the Hilton. But with the ocean just a few feet away, you'll be compensated by the sound of waves lulling you to sleep each night. SIZE: This is an all-inclusive, but unlike most all-inclusive resorts, it's small. If your idea of an ideal vacation is to hop from one pre-planned activity to another, The Caves may not be right for you. But if you want deep relaxation and a home-like atmosphere, The Caves cannot be beat. We spent our days enjoying fabulous meals, including many Jamaican specialties, and in between we were reading, cliff-jumping with the assistance of a skilled lifeguard, swimming in the small infinity pool, chilling in the hot tub. The Caves offers spa services and one daily activity. Wer treated ourselves to massages and sugar scrubs to slough off our dry winter skin, and did painting, yoga and fitness classes. The seas were rough during our stay so we didn't snorkel, but there's reefs along the edges of the caves, and we'll enjoy that next time. Such a good time!