The Imperial New Delhi

One of the best hotel in Delhi , Iconic property..from security to restaurant each and every one is very supportive and eager to help .Good food and fabulous service . Very well maintained hotel ..Must visit place in Delhi . Keep it up

Loved the hotel itself. Beautifully decorated, great history, spa and location. Room service & front desk staff were great, but there was definitely a lack of service in multiple dining facilities. Overstaffed with very few other customers for breakfast and lunch, their staff took a very long time to come back for beverage orders, and were very rude cutting in front of us to bend over backwards for the British people over Asians & Americans like ourselves and others that we noticed. You literally have to stand up and flag someone down to get their attention despite the fact that they stand around like they are looking for something to do. If you’re British, I definitely recommend you stay and dine here as you’ll definitely receive 5-star treatment here. If you’re American or Asian, just know they’ll take care of the British first before you as it caters to the UK crowd. Also, they charge for an art tour of the hotel for museum ticket prices! LOL! We’ve stayed at many 5-star hotels where tours are included. This is a first! Having said that, we still had a great stay aside from treatment from the dining staff as that is only a portion of the stay. Again, we loved the hotel itself. Beautifully decorated, great history, spa, and location.

I have stayed in many hotels, b&bs, resorts in my 68 years. The Imperial is the nicest of all. My sister and I stayed in the Eliza Wing, a floor for women travelling without men. The pink was lovely, not overdone. The decor throughout the hotel celebrates the part the Imperial played in history. Every member of the staff seemed pleased to be working there, and were interested in and remembered us from one encounter to the next. The food and service in all the restaurants we visited was fabulous enough that we weren’t tempted to leave the hotel. The driver, though, encouraged us to stop on the way in from the airport for some “street food� which he assured us was served using gloves. Delicious. I will most definitely return to the Imperial on my next visit to India.

I agree with the review by "disports." Imperial has a number of five-star features but is overpriced for what it offers and distinctly stuffy. The rooms are small and antiquated (not in a nice way). There was a problem with the smoke sensor in our bathroom, activated while showering(!), so that was very disruptive. Hotel did not do anything about it, handled the situation in an unprofessional manner. I am not staying there again. So many nicer & cheaper 5-star hotels in Delhi.

From the moment you enter the hotel you are very well looked after. From the traditional welcome ceremony to the check in and then to your room the process is very smooth. Our room was spacious well appointed and perfect for our one night stay. We had lunch overlooking the gardens and the food was very good as was service. In the evening we ate in The Spice Route. Again excellent food well presented and attentive service. Overall an excellent hotel in New Delhi.