The Imperial New Delhi

From the moment we arrived to the minute we left, this hotel impressed. I have never stayed in such a beautiful hotel and the staff were charm personified. Gleaming polished floors, beautifully appointed room, both private and public, and quiet efficiency everywhere made for a really spoiling stay, we just wished it could have been for more than one night. My only criticism would be the eye-watering cost of a simple dinner but to off-set this, breakfast was outstanding.

I did not stay here, only went for a leisurely lunch on the outdoor garden patio, so only saw the public spaces. Those are designed and decorated in a style consistent with the British Colonial period, exuding an air of luxury of the period. Ceilings are relatively lo and the color scheme darkish. Beautiful fresh floral bouquets were prominently displayed. Lunch was very good...menu had a few western dishes, but was substantially very good Indian food. Staff was competent and friendly. I highly recommend it as a nice respite from the hustle and bustle of Delhi.

Very capable staff is let down by rude and incompetent front desk manager? Or somebody who acts like one. Beforehand I visited the hotel I had already inquired with them the loss of my passport yet they didn't inform me of the need to make a cash deposit of as much as 50.000 rupees! After I explained I hadn't had that much cash since my valuables had been lost the front desk manager decided to take most of my money and refusing to write any bills to my room before the required signature was given. That left me stranded inside the hotel with minimal amount of money, that meant I had to spend the majority of the money I had on a meal, not understanding that I had to pay in cash since I had already given them most of it! As a result the rest of my lunch was mostly condiments of the mini bar, the infuriating part was that the young man who was refilling my rooms mini bar was asked by the manager to bill me and pay with cash right away. I'm not coming from the slums and I don't expect people to treat me like I'm going to steal their potato chips! Of course I angrily refused and the lovely young man didn't come back. Of course I don't hold responsible the staff, they have been amazing so has been the massage area and that is the only reason I'm giving this hotel 2 stars. After I left to the Le meridien hotel I wasn't forced to make a cash deposit and I was welcomed with a very sweet and understanding manager. Plus the vegetarian food is not that good in the imperial.

The Imperial hotel is located in the heart of Delhi. Hotel is well maintained and nicely furnished. Room were very spacious and spotlessly clean with full luxury. The restaurant is very decent, quality of food was high and delicious.. The bar staff is very welcoming. Beautiful and clean pool. Highly recommended.

Everything breathes tradition. The decor is stylish and with very good furniture, and decorative elements. 1911 The restaurant is spectacular, very well served with a rich menu. Perhaps the wines are expensive. Common areas are very well attended and grooming is impeccable.