The Leela Ambience Gurugram Hotel & Residences

Very proactive and eager to help. Courteous staff They provide cab service to and from the airport and to the office Room was great. I got an upgrade Awesome. We have Ambience mall just next to it and a direct lift from hotel great

I had an outstanding experience at The Leela Ambience Gurugram Hotel & Residences. Their customer service is second to none—they truly live by the motto “Customer is King.” Every staff member is polite, attentive, and willing to go the extra mile to ensure comfort. The rooms are spotless, spacious, and fully equipped with modern amenities. The pool is beautiful, and the gym is well-maintained with excellent equipment. A special highlight is the Royal Club—the cocktail hour is perfectly managed, with delicious food and a relaxed atmosphere that feels like your own living room, but with impeccable service. Dining at The Leela is a treat. The breakfast spread covers everything you could wish for, and the dinner buffet offers dishes from every corner of the world. The restaurant service is excellent, and the nearby mall adds convenience for shopping and additional dining options. Every visit to The Leela Ambience Gurugram is memorable. I truly recommend this property to anyone seeking luxury, comfort, and world-class hospitality. I’ll definitely keep coming back!

My stay at The Leela Ambience Gurugram far exceeded my expectations. From the traditional Indian welcome and refreshing drink to the staff dressed in traditional elegant Indian attire, it was a perfect introduction to luxury travel while in India. The food was outstanding, with a wide variety of Indian, Asian and Western options, and my 75-minute spa massage was an experience in itself, deeply relaxing, thoughtful, and rooted in tradition. I left feeling more at ease than I have in years. Every member of the team made me feel genuinely cared for from the concierge to the valet, they remembered my name and greeted me like family each time I entered or left. The hotel’s connection to the mall was an added convenience, making it easy to pick up anything I needed during my stay. This was my first touchdown in Gurugram India, and The Leela set the bar high. I look forward to returning again and again.

Stayed here and attended a wedding party at the hotel for 2 days. Everything was incredibly handled from valet, concierge to catering. Plenty of staff who were all polite snd friendly and approachable, old school attitude but well mannered. Housekeeping were prompt and services such as laundry were handled with exceptional speed. Breakfast was extensive across two restaurants and again, plenty of staff to cater any requests. Rooms were clean, all amenities available, and lots of space. As an event venue, spectacular too, lots of halls or decks and ballrooms, even a club in the basement. Can't fault a single thing. Shout out to Tanvi on reception, and in fact all the staff, fully exemplary

We organised event in the leela ambiance gurugram and what amazing exprience has been there, amazing service done banquet team specially deepak,hitesh & Rohit . We would like to apprised all member who was involved in event.