The Leela Ambience Gurugram Hotel & Residences

Next level service! If you need anything, they will do their best to accommodate. There were several examples on our stay but here’s one. We lost our luggage. Not only did they help work with the airport to get it to us, they actually went to the airport and walked the agent to us with our bag so the luggage could be retrieved. And the concierge working on it was texting and working with his team on a day he was not scheduled to work.

Shikha took great care of us, the cake she brought to our room for my daughter’s birthday was amazing. The stay was great, so as “spectra”. Pradeep at the gym was very helpful just like 4 months ago when I first met him.

We hosted a corporate event at the Royal Room in Leela Banquet Hall, and the experience was very good. The ambience was nice, the space was large, and the staff was professional and helpful throughout. Gurbir helped finalize the deal smoothly. Prem Khadka, our event manager, understood my vision well and managed all details including coordination with external vendors with great care. Himanshu ensured all operations ran on time and handled on-ground arrangements efficiently. Rohit managed the music setup well, and the DJ and artists did a good job. Thanks to Leela for helping with the coordination. The food was good, and service was prompt. Special mentions to Parveen, Mahender, Akash, and Chef Pradeep for their support. The valets, servers, and other staff maintained professionalism, and the rooms, halls, and washrooms were clean and well-kept. Overall, a smooth and well-managed experience. Would recommend for corporate events.

Very proactive and eager to help. Courteous staff They provide cab service to and from the airport and to the office Room was great. I got an upgrade Awesome. We have Ambience mall just next to it and a direct lift from hotel great

I had an outstanding experience at The Leela Ambience Gurugram Hotel & Residences. Their customer service is second to none—they truly live by the motto “Customer is King.” Every staff member is polite, attentive, and willing to go the extra mile to ensure comfort. The rooms are spotless, spacious, and fully equipped with modern amenities. The pool is beautiful, and the gym is well-maintained with excellent equipment. A special highlight is the Royal Club—the cocktail hour is perfectly managed, with delicious food and a relaxed atmosphere that feels like your own living room, but with impeccable service. Dining at The Leela is a treat. The breakfast spread covers everything you could wish for, and the dinner buffet offers dishes from every corner of the world. The restaurant service is excellent, and the nearby mall adds convenience for shopping and additional dining options. Every visit to The Leela Ambience Gurugram is memorable. I truly recommend this property to anyone seeking luxury, comfort, and world-class hospitality. I’ll definitely keep coming back!