The Leela Ambience Gurugram Hotel & Residences

I recently stayed at The Leela Ambience Gurgaon for a wedding. While the property itself is high-end, my experience was a mix of appreciative interactions and significant operational lapses. The Good * Warm Planning Phase: During the weeks leading up to the stay, the Front Office Manager and events team were incredibly helpful and responsive regarding our request for interconnecting rooms for our family. * Family Accommodation: The hotel did ultimately honor the request for interconnecting rooms, which was essential for us as we were traveling with two young daughters and a nanny. The Challenges * Room Layout & Privacy: Our rooms had a very unconventional washroom design that lacked basic privacy. The main washroom and W/C doors do not lock. Furthermore, the doors and shower cubicles are translucent or transparent, which made the stay quite uncomfortable for a family and staff. * Service Coordination: Despite several preemptive efforts to ensure a smooth stay, there were some misses on housekeeping and documentation at the front desk. Final Verdict The Leela remains a beautiful destination, but the lack of coordination between departments and the specific privacy issues in these room layouts were disappointing. If you are traveling as a family, I would suggest specifically inquiring about the bathroom configuration of your assigned rooms before checking in.

This is my first experience in the leela ambience gurugram Event manage by mohit and Deepak Hardeep And those guys was very supportive and polite nature I will come again in the leela

Nice experience at Leela Gurgaon. Team has done fantastic job specially Bablu & Sonveer and rest all team members. All are done fantastic job!

I recently hosted an event at The Leela Ambiance in Banquet, and I couldn’t be happier with how everything turned out. When you’re planning a function, you usually expect at least one thing to go sideways, but the team here made sure everything was smooth sailing. If you’re looking for a place where the food is delicious and the staff treats your event like their own, I highly recommend Leela. Huge thanks to the whole team and Special to Hrithik for making our day so special!

We had event at the leela Ambience residence hotel at orbis venue. Everyone had enjoying with amazing staff. Service and food was great 👍. Specially take by Mohit, hardeep, abhay bartender such great job. For sure I will recommend to another as well. Amazing team 👏