The Leela Palace New Delhi

I recently stayed at The Leela Palace New Delhi with a group of friends, and while the property itself is stunning — elegant rooms, beautiful spaces, and world-class comfort — what truly made this stay special was the people. A special and heartfelt mention to Atul Tiwari from the senior F&B team. Atul went far beyond what one would normally expect from hotel staff. Whether it was something within the hotel or help we needed outside the property, he handled everything with genuine care, speed, and a positive attitude — always with a smile. What stood out most was that Atul didn’t treat us like “guests”; he treated us like his own people. From anticipating needs we hadn’t even voiced, to solving last-minute requests effortlessly, his support made our entire experience smooth and stress-free. It’s rare to find someone who takes such personal ownership of a guest’s experience. To be honest, I would choose to stay at The Leela Palace again purely because of Atul. Luxury hotels are everywhere, but people like him are not. He is a true ambassador of hospitality and represents the very best of what The Leela brand stands for. Thank you, Atul, for making our stay memorable. And thank you, Leela Palace, for having such exceptional people on your team. Highly recommended.

This is a wonderful hotel. Truly 5 star in every way. The staff is conscientious and attentive. We had dinner at Megu, where the meal was perfect. We enjoyed the lobster and salmon entrées. Again, the service was great and the meal was perfect.

We stopped by for a coffee and snack. The hotel is top class the staff, warmth and courtesy takes it a notch higher. Special mention for Ms. Imli (F&B staff) at lobby lounge. Amazing french press coffee and so fresh and flaky croissant that lot of bakeries in France would find tough to compete with. Big thanks and loved the quick stop.

Tanu has been amazing and overall Great stay

I had a good time in here. Especially Naro, thank you for your hospitality!