The Leela Palace New Delhi

Beautiful luxury hotel, with great staff and service, good food and lovely pool. The best part of this amazing hotel is the staff. They make sure your every need is taken care off and that you feel like a Maharaja. The rooms are comfortable, clean and well equipped. They have several restaurants and an outstanding breakfast buffet. There is a lovely pool on top off the hotel offering nice views over Delhi. The water temperature is comfortable and we loved that they offered a cooler for water and drinks beside the loungchaires. The hotel offers a club lounge were they serve light meals, snacks and drinks for free. It's a nice place to have some snacks or drinks. The private entrance and nice garden makes you forget that you are in a busy city.

Based on a nice experience at the hotel a few months ago and having been offered a titanium level membership of GHA recently, I tried out the hotel for a two night stay on business in the first week of this month. I booked a Royal Club room. Experience was unsatisfactory from checkin to checkout. Location the best though. Lobby atmosphere very good. Room was comfortable. Value for money, not at all. Royal Club was the most disappointing. Despite the staff knowing I had booked Royal Club room, the check in staff was not aware of it, even while checkout I had to remind the staff about it. ereceipt not mailed, I had to send a reminder. No feedback form sent so I am posting it here on TripAdvisor. Royal Club Lounge the biggest disappointment for someone on business. Staff at the counter chatting amongst themselves loudly while I was at breakfast. At the cocktail hour, children were allowed, I have not seen this anywhere. Room was good but the television cable was not working and the person they sent took a long time to fix it! Unless they improve the staff coordination and Royal Club Lounge experience I will get back to my regular stay at the other hotel. I had indicated my disappointing experience to the Duty Manager on email but except for the standard response no attempt to even find out what was the issue!!

My husband and I travelled with both of our parents, making us a group of six adults. From the outset, The Leela went above and beyond to ensure that our stay was seamless and exceptionally comfortable. We travelled on the Leela Palace Trail package, commencing our journey in Delhi before moving on to The Leela Palace in Udaipur, which was equally outstanding (I will be posting a separate review for that property). A very special thank you to Mona Singh, Head of Guest Relations, and her team, who delivered truly exceptional client service. They assisted me from the initial planning stages of the trip and ensured that every detail was meticulously attended to. Tanu Chand from the reservations team was my primary point of contact and handled the entire booking with remarkable efficiency, including arranging our local flights to and from Udaipur. Gufhran Khan, our butler, was nothing short of outstanding. His attentiveness and dedication were remarkable—he seemed available at all hours, ensuring that every aspect of our stay ran flawlessly. From restaurant reservations and laundry services to organising a memorable 70th birthday celebration for my father-in-law and coordinating seamless airport transfers, no request was too much trouble. Jai Jha, who assisted Gufhran, was equally a pleasure to interact with. Rick from The Qube deserves special mention for his warm and charming service at breakfast on most mornings. Bhuwan’s masala chai was exceptional and truly memorable—an important detail for those who appreciate a well-crafted cup of chai. Ajay, Head of Food and Beverages, was also excellent in ensuring consistently high standards. I must also commend the club lounge team, who were uniformly welcoming, attentive, and professional. The hotel itself is beyond reproach. This was my second stay, and it continues to impress with its grandeur and opulence. The superior rooms are spacious and beautifully appointed—comparable in many ways to a suite. The Tishya bath products are luxurious, with a fragrance that is particularly memorable. Dining at The Qube, both for breakfast and dinner, was consistently excellent. A special mention as well to Jolly Singh for taking the time to personally greet us. Finally, a heartfelt thank you to Mona Singh for arranging the beautiful Leela Phool gift boxes on departure. Elegant and thoughtfully presented, they are a perfect example of the attention to detail that sets The Leela apart. I say this as someone who has long been a loyal Oberoi enthusiast—The Leela has certainly set a new benchmark.

Really enjoyed the food and service thanks to Shobhit he give the best suggestions and took great care of us and great hotel and hospitality was excellent . Highly appreciated!

Stayed with friends for one night in Royal Club rooms. Staying here has become so frequent that it's starting to feel familiar.Every time there is a new experience but this time everything was not good like every other time, check in was not smooth, it took a lot of time.That's why I'm giving you number 4 this time.