The Leela Palace New Delhi

My husband and I travelled with both of our parents, making us a group of six adults. From the outset, The Leela went above and beyond to ensure that our stay was seamless and exceptionally comfortable. We travelled on the Leela Palace Trail package, commencing our journey in Delhi before moving on to The Leela Palace in Udaipur, which was equally outstanding (I will be posting a separate review for that property). A very special thank you to Mona Singh, Head of Guest Relations, and her team, who delivered truly exceptional client service. They assisted me from the initial planning stages of the trip and ensured that every detail was meticulously attended to. Tanu Chand from the reservations team was my primary point of contact and handled the entire booking with remarkable efficiency, including arranging our local flights to and from Udaipur. Gufhran Khan, our butler, was nothing short of outstanding. His attentiveness and dedication were remarkable—he seemed available at all hours, ensuring that every aspect of our stay ran flawlessly. From restaurant reservations and laundry services to organising a memorable 70th birthday celebration for my father-in-law and coordinating seamless airport transfers, no request was too much trouble. Jai Jha, who assisted Gufhran, was equally a pleasure to interact with. Rick from The Qube deserves special mention for his warm and charming service at breakfast on most mornings. Bhuwan’s masala chai was exceptional and truly memorable—an important detail for those who appreciate a well-crafted cup of chai. Ajay, Head of Food and Beverages, was also excellent in ensuring consistently high standards. I must also commend the club lounge team, who were uniformly welcoming, attentive, and professional. The hotel itself is beyond reproach. This was my second stay, and it continues to impress with its grandeur and opulence. The superior rooms are spacious and beautifully appointed—comparable in many ways to a suite. The Tishya bath products are luxurious, with a fragrance that is particularly memorable. Dining at The Qube, both for breakfast and dinner, was consistently excellent. A special mention as well to Jolly Singh for taking the time to personally greet us. Finally, a heartfelt thank you to Mona Singh for arranging the beautiful Leela Phool gift boxes on departure. Elegant and thoughtfully presented, they are a perfect example of the attention to detail that sets The Leela apart. I say this as someone who has long been a loyal Oberoi enthusiast—The Leela has certainly set a new benchmark.

Really enjoyed the food and service thanks to Shobhit he give the best suggestions and took great care of us and great hotel and hospitality was excellent . Highly appreciated!

Stayed with friends for one night in Royal Club rooms. Staying here has become so frequent that it's starting to feel familiar.Every time there is a new experience but this time everything was not good like every other time, check in was not smooth, it took a lot of time.That's why I'm giving you number 4 this time.

I recently appreciate wonderful hospitality and excellent service. Thank you so much for the lovely gift I truly liked the tisha fragrance, and it was very kind of you to give it to me. Shobhit made the experience more special. Looking forward to visiting again.

Shobhit from the qube was amazing , his knowledge about the product was really good.