The Leela Palace New Delhi

We had a four day stay in Delhi and it was the first time we had stayed in Leela Palace Hotel. Wow, what a wonderful and unforgettable experience we had at this place. Starting from a very warm welcome by the staff with garlands and Kumkum (a cultural symbol of red powder placed at the center of forehead, a symbol of good luck) and a cold welcome herbal drink. We were accompanied by the staff to the room, which was spacious and had a city view. After the staff left, we found a cigarette butt on the carpet and my wife was quite upset( she is allergic to cigarettes)and called the reception. They sent a manager right away who was extremely apologetic, had the room vacuumed and moved us to an upgraded room next day. This really showed that the hotel cared for the clients more than anything else. We found that the hotel was hosting the Prime Minister of Canada (Mr. Carney)and his delegation on a State visit to India. we were very fortunate to see him at the lobby and he was very kind enough to have a picture with us, another highlight of our trip. Our breakfast every morning at the Qube restaurant in the hotel was one of the highlights of the stay. Being vegetarians, we had plenty of choice ranging from Indian to Continental to Asian fares and it was abundant. The staff at the restaurant were bending backwards to serve us. Their smile and care almost sated our appetites. In fact the day we left the staff that served us at Qube gathered around us to take a picture with us and bid us a farewell. It was indeed an emotional event. We felt they treated us more like a part of a family rather than clients at the hotel. We strongly recommend anyone to stay in Leela palace when you are in Delhi and experience the true Hospitality.

The lobby bar was very nice for a traditional Indian chai, the service from Imli was absolutely fantastic.

Wonderful coffee and exceptionally attentive service by Imli

Amazing atmosphere, environment , service and food . Special mention to Mr Gaurav and Ms SabyaSachi for making us feel comfortable and special.

The Leela Palace is a magical sanctuary with exceptional service, restaurants, and rooms. I am vegan, and the restaurants, especially Le Cirque, created special meals that were true vegan fine dining-not just a regular menu with ingredients removed. Sunit, the front office manager, made my stay especially special and memorable. Sunit and his team went above and beyond to effortlessly manage difficult requests and added special touches to make me feel like a friend. Drivers Ajay, Ratan, and Habib shared Delhi history and knew all the best places for shopping. Looking forward to my next stay!