The Leela Palace New Delhi

Fabulous buffet at the Qube , went for a celebration and Rik was especially great at service considering there were 20 of us , definitely going back

I have been coming to this hotel for 15 years. Since the beginning head chef, Jolly, of the main restaurant Qube has been looking after me and my family. Whatever the request he effortlessly makes it a reality, even when my dietaries changed over the years. When I have no idea what I want. When I change my mind 5 times, each time it is no burden for him to cater to my every whim. Never disappointed in all those years, this man knows how to run a kitchen at the highest standard. Almost nothing on the menu lacks taste - that’s hard to achieve. That is quite literally what this hotel does. With the new general manager, Preeti the hotel has become more consistent. Whilst fantastic before it would vary from day to day. The luxury service, unparalleled by any other hotel has now become such that there is literally no disappointment, even for a second. The staff are more friendly than ever, that is now consistent from moment to moment. I feel truly like they are all my friends which is a bold statement when you pay you stay somewhere. The hospitality which was always first class is now consistently at the highest level. Rivalled only by the 7 star resort style hotels. Sauna was hotter than ever, it made my skin smoother in just 2 visits. Didn’t love the new cans in the bathroom for drinking but that’s just my view, others may like that it’s on trend. The royal club facilities are as perfect as ever and this time upon arrival we were greeted in the room to quite the feast. See photo. Although we didn’t need it as we went to La cirque for a luxury Italian dinner somehow we found space for this extra special touch. The chef at La cirque continues to excel with his updated menu. Not always traditionally Italian but the burrata amongst other dishes like the carrot soup were both phenomenal. Other staff of note are not to be forgotten. At the qube again at my last visit one staff outdid himself by the parade of staff who individually brought me 1 rose until I had 5 roses. This was for my birthday on the last day of the trip. Before breakfast even I was humbled and felt full of love. It’s a Leela memory I will never forget.

Fantastic! And thanks to Emily.

I would like to give special recognition to Mr. Sumit Anand, Front Desk Manager at The Leela Palace New Delhi. After an unfortunate experience during breakfast, Mr. Anand personally stepped in, listened carefully to my concerns, and handled the situation with genuine empathy and professionalism. He completely turned my experience around and made me feel valued and cared for as a guest. His leadership and commitment to hospitality truly deserve recognition. I also want to give a very special thank you to Kranti, my driver. He is incredibly sweet, kind, helpful, and professional. He always made sure I was comfortable and taken care of, and his warm personality made every journey enjoyable. In my experience, Kranti is simply the best driver at The Leela New Delhi! What started as a disappointing experience was completely transformed by people like Sumit and Kranti. They are wonderful examples of what true five-star hospitality should be. Thank you both for making such a positive difference during my stay.

Very good experience, the staff’s did a great job making us felt home, thank you so much!