The Oberoi, New Delhi

I am writing to express my deepest gratitude for the extraordinary hospitality extended to my family during our recent stay at The Oberoi, where we celebrated my son’s 7th birthday. What was meant to be a simple celebration turned into a truly unforgettable experience, thanks to the dedication and warmth of your team. Although our stay was complimentary for two nights without breakfast, the back office team graciously included breakfast, setting the tone for the generosity we experienced throughout. At check-in, Ms. Ishika from the front desk surprised us with an upgrade to the next room category, a gesture that immediately made us feel valued. Mr. Rohit from the front desk personally escorted us to our room, taking the time to explain the hotel’s features and amenities with great professionalism. His attention to detail ensured we felt comfortable and well-informed. The culinary team also played a pivotal role in making our celebration special. Chef Mr. Saurabh at 360 delighted us with his creations, while Chef Ms. Pragati Thakur went above and beyond by offering my children a complimentary baking session at the Oberoi Patisserie — an experience they will cherish forever. The housekeeping staff, especially Mr. Shekhar and Ms. Leiya, decorated our room with a birthday banner and personally brought my son’s cake to the room, creating a magical moment for him. At the pool, Harsh, Sahil, and Anuj ensured our leisure time was joyful and relaxing. The baggage staff, Yash and Aman Rautela, handled our belongings with care and efficiency. The front desk staff, including Inder, continued to provide seamless support throughout our stay. We also wish to recognize the security and greeting staff at the main gate, led by Anuj and his team, whose warm greetings made every arrival and departure feel special. Duty Managers Avni and Varun were consistently attentive, ensuring that every aspect of our stay was flawless. Every single gesture — from the thoughtful room decorations to the personalized experiences — reflected not just professionalism but genuine care. Your team made us feel like family, and my son’s birthday was celebrated in a way that exceeded all expectations. Please also extend our apologies to anyone whose name we may have missed in this note. Every member of your team contributed to making our stay extraordinary, and we hope this feedback helps ensure they are recognized and rewarded for their efforts. We look forward to returning soon and reliving the magic of The Oberoi.

The Oberoi is a wonderful hotel in almost every way. It is conveniently located near Hamayun's Tomb, has beautiful rooms with great views, outstanding service, an excellent food. It is very quiet, perfectly maintained, and immaculate. It will be my hotel of choice in New Delhi.

We had a wonderful breakfast experience at 360° at The Oberoi, New Delhi. The food was excellent, with a great variety and outstanding quality. A special thank you to Anushka and Gourav for their exceptional hospitality. They were warm, attentive, and took the time to recommend dishes, which made our breakfast even more enjoyable. Their professionalism, genuine friendliness, and attention to detail truly stood out. Excellent service and a fantastic dining experience. I would highly recommend 360° to anyone visiting The Oberoi, New Delhi, and look forward to coming back.

The Oberoi’s by far is the strongest guest oriented brand. The level of hospitality is far superior than the others. The hotel upkeep is fantastic. Loved the food at the iconic restaurants. Butler and the housekeepers made sure of the requests and the hygiene levels in the room (fantastic upkeep). Rooftop bar is a must visit. I strongly recommend opting up for the package which includes residents lounge access. Must visit the patisserie, do meet Prerna - the manager. Thank you very much!

This stay in New Delhi was rejuvenating and full of beauty. The hotel has a new wellness program which is a first class experience. The facilities are designed to create harmony and restore peace to the nervous system. The yoga and sound experiments lead by Abishek Sharma were the highlight of our stay. We learned so much about yoga and how to restore inner balance. We have practiced yoga around the world and were so blessed to have found his teaching in the heart of Dr Zakir Hussein Bagh. The hotel is beautiful and has so much to offer you to last longer than your stay.