Hotel Monteleone

You can't beat it. Excellence on all levels. Corey rules the bar, Adam and Chris P. the rest of the hotel with maximum satisfaction as their goals.

Monteleone is a great hotel. Were there last year and LOVED it, 5 starts. Had a Royal Salon room and it was great. So booked another trip this year, booked 2 rooms during early with the hotel about a month in advance, a regular king room and a Royal Salon room expecting the same top-notch experience. Arrived at 11am, 5 hours before 4pm check in time. They were nice and said rooms not ready, we understood and went out while we waited. After 4 pm finally got text Royal Salon room ready. Checked in and were assigned both rooms on 3rd floor. The king room was a handicapped accessible room right next to the elevator with no view except a view of a wall. We did not ask for nor were we told the room was handicapped accessible/next to elevator. The Roay Salon Room also had no city or river view but view of wall. We were shocked because the room is an upgraded room and was not cheap. Went down to change rooms shortly after., and were told not possible, hotel sold out. So they had us wait 5 hours to check in, give us 2 of the worst rooms, then a few minutes later they claim no other rooms available. You be the judge. We figured we booked directly with the hotel in advance, booked more than 1 room, and arrived 5 hours prior to check in. Yet we were given their leftover trash rooms. I’m surprised that ANY Royal Salon room would have no view, but if so we would have been told so. I could see if we booked last minute on Hotwire or something. Front desk was not empathetic, didn’t offer to change for the remaining other nights where not sold out. Also, saw rooms available if its website for hundreds less than we were paying for last 2 nights. Also, the revolving carousel bar was broken, but we understood that part. What we don’t understand is being treated poorly by front desk. We said something upon checkout and were treated coldly. Honestly, in all other areas the hotel excelled. Love it. If book a Royal Salon room avoid 3rd floor/room 367.

I was there years ago. Staff was very nice, the room on the small side but lovely. Loved the pool on the roof. Right in the center of the French Quarter.

Perfection!! Michael was so helpful and made our trip easy. The food, service and accommodations were incredible. From the time we arrive until we got in our car to leave we were treated like we were the most important guest. Thank you Hotel Monteleone for a memorable visit. We will be back! We will definitely return.

Hotel Monteleone is truly one of New Orleans’ most iconic gems. From the moment you walk through the doors, you’re wrapped in this beautiful blend of history, elegance, and genuine hospitality. Every member of the staff was warm, attentive, and so welcoming! It felt like they cared just as much about our stay as we did. The entire property is breathtaking, from the grand lobby to the Carousel Bar, to the architecture and character around every corner. It’s the kind of place where you find new details to love each time you walk through the hallways. Whether you’re staying for work, a romantic weekend, or simply soaking in the magic of the French Quarter, Hotel Monteleone is truly unforgettable! I can’t wait to come back.