Loews New Orleans

Overall the hotel is nice. The little annoyances should not have happened. The evening we arrived the reception staff was wonderful. However, the heavy signature scent of the hotel was overpowering - too heavy to the point of nausea. The piano player was so loud the staff had to shout for us to hear them. The room was clean, spacious and had a comfortable bed. There were no bottles of water but front desk staff supplied us with two bottles which was very appreciated. We sent clothing out for cleaning and it finally came back the day we were checking out. The laundry form paperwork was filled out using the prices on the form but the prices the hotel charged were quite a bit higher. The prices were questioned as we were checking out but no reasonable answer was provided and no adjustment was made. We have not received a folio from the hotel so not sure if the prices were ever adjusted to reflect the prices on the laundry form. Overall the staff was great and the hotel is comfortable. Vote is out if we will stay there again.

This was perfect for Jazz Fest. We used the VIP bus, which picks up one block from this hotel, so it was extremely conventient. Rooms were clean and comfortable. Service was friently. I had a nice view of the river. And the elevators were able to handle the traffic

I rarely leave negative reviews, but my experience with Loews Hotels was extremely disappointing. When I booked, the pricing seemed reasonable—but once I arrived, I was hit with multiple hidden fees that were never clearly disclosed upfront. That alone left a bad impression, and it only got worse from there. For a hotel that markets itself as “luxury,” the room fell far short of expectations. It felt average at best, definitely not worth the total price after all the added charges. This place is seriously overrated for what you actually get. The only positive I can point to is the location—it was convenient and accessible. Unfortunately, that’s where the positives end. After 29 years of traveling, I can confidently say this was one of the more frustrating hotel experiences I’ve had, especially being charged for things that were not made clear at the time of booking. I would strongly recommend looking elsewhere before choosing this hotel.

If you want a New Orleans hotel stay with luxury and an amazing view of the Mississippi River, Loews New Orleans Hotel is the place to be. I stayed at Loews for a night while visiting Louisiana, Mississippi, and Alabama. What a decadent treat! My room on the 20th floor had a picture-perfect view of the city and the Mississippi River. The Crescent City Connection Bridge was lit up at night. The color of the lights are changed nightly, and the night that I was there, the bridge glowed purple. The bed and pillows were incredibly comfortable. The bathroom had a huge walk-in shower and an oversized tub. Heaven. The air conditioner worked great and kept the room nice and cool. The hotel amenities were fabulous: a state of the art gym, an indoor lap pool, a hot tub, and a sauna. It was like a Roman bath. Valet service is a little pricey, but well worth it. A big shout out to Lan, the valet attendant. Really nice man! Loews New Orleans is a special place to stay. As soon as you walk in to their sumptuous gold and brown lobby, the Big Easy vibe opens its soulful arms to you.

The hotel was great. Our room was really big with views of the Mississippi. I was staying with tweens, and the location is great. I’ve stayed nearby at Windsor Court before and have decided this area hits the sweet spot; it’s walkable to the quarter but not too in the thick of it with tweens. LAN the Man at valet was great and oozed NOLA charm. The front desk lady (i cannot remember her name, but she is studying hospitality at UNO) was exceptional (and I’ve stayed at lots of hotels. I have kids who like to swim and was nervous about the pool being to “business” for them. But the pool was great and included a great gym, sauna and hot tub. It isn’t outdoor, and there is no “scene” if a cocktail by the pool is important.