The Ritz-Carlton, New Orleans

I throughly enjoyed my stay at this Ritz Carlton in New Orleans!! My room was ready upon arrival. The room exceeded my expectations. Loved the warm beignets served daily. The staff and food were amazing!! I give this Ritz 5 stars plus!!!!

I’m very grateful to Darius in the team, who made my day extra special given that I had to fast 24 of the hours that I was there. They even gave me a special plate of beignets to break my fast. The room was beautiful, and the beds were very comfortable.

We stayed for 4 nights mid August. This was part of an 11 night trip for my 50th birthday and it included Nashville, Memphis and then New Orleans, this hotel was the last stay of our trip. I booked a Club Level King room. The room was absolutely stunning. So amazing, I loved the big free standing bath. The benefits of having the club level lounge are very worth it in my opinion. I had originally looked at The Roosevelt and the different for a standard room there to a club level room at The Ritz Carlton was only about $140 per night more. This gave us a significantly more luxurious room plus breakfast, lunch, snacks, light dinner, cocktails, beverages, champagne in the club level lounge. So the extra $ for the room absolutely paid for itself especially for 2 of us. Special thanks to Summer who looked after us so well. The staff work so hard! And to the great concierge guys on the door. I only really have 1 negative and that is navigating yourself through the hotel if you are staying club level. From arrival we had to firstly find our way to the main reception lugging our luggage. Then from reception we were left to find our way to the club level. At that point a 5 star hotel should absolutely be expected to assist guests with their luggage to take them to their room. We did not get this, instead we were simply directed to a lift. Now club level is like another hotel within a hotel. I never really understood other peoples comments on this. But I do now. Trying to find the right elevator and the right entrance to get you to your room from the main part if the hotel is like a complete maze, an escape room even! I found that extremely frustrating. Apart from that the club level was incredible and we loved it!

This is the Ritz Carlton, so the bar is high. And they delivered. The room / bedding quality is 5 star. Attention to detail is first rate, but as you would expect at a RC. Need a deliciously cooked burger at 2am? They can do that. There were no issues, everything worked, everything was perfect. Ok, one small glitch - my mobile key had a small issue but they fixed that in about 2.3 seconds. The hotel is in a great location - not *right on Bourbon street* but just 2 blocks off - which is a good thing if things are going crazy. Close enough for the fun, but just a little back from it but very convenient on Canal street. After many visits to Nola, I think this is the best spot to be now; I love a late night party but not being 22 years old anymore I like to have a slight buffer to my hotel room. They staff is very accommodating - as my first time there someone walked me through their mini-mall to the exit facing Bourbon. They go the extra mile here and it shows. Thank you, Nola RC!

I have a soft spot for this hotel. Maybe it's the repeated trips to the Davenport Lounge, the easy access to the French Quarter, or the overall vibe. Other Ritz-Carltons are bigger, more outwardly luxurious, have better spa and fitness facilities, but few capture their city's character the way New Orleans does. This is impressive as the building is a former department store prior to the hotel's opening in 2000. I have stayed in both a regular (Canal view) room and a club room. Both were lovely. The club itself is exquisite with great service, elegant decor, and delicious offerings throughout the day. Maybe not worth the price for some given the delectable cuisine in NOLA, but I stayed Christmas Day (2025) and felt perfectly at home. The room was cosy, immaculate, and not stuffy. The private entrance from the FQ is a plus. This isn't to say everything is perfect. For a new visitor the hotel has a somewhat byzantine layout, but it becomes second nature after a day or two. The pool is a joke for this level of hotel, cramped in the ground floor shopping area with no way to take a single elevator to your rooms unless you're staying in a club room. The FOD staff is somewhat impersonal and cold. That said, it is still a top property in NOLA if you are looking for classic, bygone luxury.