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The Ritz-Carlton, New Orleans in New Orleans, Louisiana

Welcome to The Ritz-Carlton, New Orleans, where world-renowned Southern hospitality and historic charm meets contemporary comforts and modern luxury. Located at the end of the legendary Canal Street, The Ritz-Carlton, New Orleans boasts a prime location for festivities and fun in the famed French Quarter. Featuring a lavish 25,000 square foot destination spa with 22 treatment rooms, two expansive ballrooms, and a multitude of thoughtfully appointed rooms and suites, including an opulent Club Level, the premier hotel of New Orleans continues to uphold the values and exceed expectations of its distinguished name. Beautifully decorated to embody the spirit of the antebellum South, rooms and suites feature vibrant jewel tones and plush neoclassical furnishings, including feather beds, duvet covers, and goose down, non-allergenic foam pillows. The grandeur of the setting continues into the bathrooms, with pristine Italian marble baths, and sumptuous terry-cloth bathrobes, creating an en-suite style spa in every room.

Tiered chandeliers, glistening crystal, and antique-style décor line luxuriant hallways and common areas of this handsome hideaway in the busy city, while unsurpassed service, and stellar amenities such as limousine, babysitting, and overnight complimentary shoe shine service make The Ritz-Carlton, New Orleans the crème de la crème in the domain of luxury accommodations. When the time comes to dine, feast your eyes and your palate on the best the city has to offer. Named for the hotel's headline performer, Davenport Lounge transforms from a refined setting for afternoon tea during the day, to a swanky cocktail lounge with live music during balmy Louisiana evenings. Mingle with the locals and guests alike at M Bistro, the hotel's signature dining venue. Nibble on nosh that is distinctly New Orleans with a hint of gastronomic flair, from Bananas Fosters French Toast to Jambalaya Fritters, and Cajun Benedict. With a name as iconic as Ritz-Carlton, rest assured, you are in for the royal treatment in Louisiana's Crescent City.

Location of The Ritz-Carlton, New Orleans

The Ritz-Carlton, New Orleans
921 Canal Street
New Orleans, Louisiana

Nearest Airport: MSY

Amenities for The Ritz-Carlton, New Orleans

  • General Information
  • 524 Guest Rooms
  • Non-Smoking Property
  • Pet Friendly
  • Handicap Accessible Rooms
  • Dining
  • Private Dining
  • Restaurant
  • 24-Hour Room Service
  • Afternoon Tea
  • Lounge
  • On-Site Amenities
  • Beauty Salon
  • Shoe Shine Service
  • Spa on Property
  • Laundry Service
  • Fitness Center
  • WiFi
  • Valet Parking
  • Boutique
  • Limousine Service
  • Personal Trainers
  • Rooftop Terrace
  • Rooftop Pool
  • Indoor Jacuzzi
  • In-Room Amenities
  • Bathrobes
  • Direct Dial Telephones
  • Mini Bar
  • iPod Docks
  • Marble Bathrooms
  • Luxury Linens
  • Work Desks
  • Activities
  • Pilates
  • Yoga
  • Fitness Classes
  • Business
  • Meeting Rooms
  • Conference Facilities
  • Business Services
  • Family
  • Babysitting
  • Nearby
  • Historic Sites
  • Shopping
  • Art Galleries
  • Museums
  • Golf
  • Nightlife
  • Theatres
  • Interests
  • City
  • Culture & Arts
  • Hotels

Reviews for The Ritz-Carlton, New Orleans

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TripAdvisor Traveler Review Rating Reviewed 3 days ago

The entire staff at the Ritz were fabulous. The lobby and common areas were beautiful. I was not happy with the room for the amount of $ I spent to stay during Mardi Gras. I was expecting a lot better just because of the Ritz-Carlton name. It was so outdated and I had a view of a wall an Alley. I would not stay at this hotel again until it's upgraded. For example, we manually turned the lights on by reaching behind the night table and searching for the control on the electrical cord. For the amount of money I spent, I would stay anywhere else but the Ritz. The hairdryer was in a cheap looking linen bag that was hanging from the towel rack. This hotel needs to modernize their rooms!!!

sixpakabz1 - New York City, New York

TripAdvisor Traveler Review Rating Reviewed 5 days ago

It was a great stay and great hospitality. We were there over New Years, which can be super busy, but they took great care of us. Walking distance to the French Quarter. Quick room service. We would definitely book here again.

Katie C

TripAdvisor Traveler Review Rating Reviewed 6 days ago

We stayed here during Mardi Gras and no real complaints. Yes you do have to use multiple set of elevators to get to your room. It is like that in a few hotels in New Orleans in the older buildings. Upon check in, neither room was ready but the did check us in. We went to the bar and later I hit a text that the room was ready. My friends did not get a text. We were told they were side by side rooms facing Canal st. On the 11th floor. When I got yo my room it was accurate however I texted my friends who were waiting for something left in car that their room was not Canal St. facing but across the hall from me. They asked at the front desk about not getting a text and not being Canal st facing. The front desk clerk apologized and upgraded them to a suite on the 14th floor facing Canal. The hotel is an old building, with plenty of old art work. All of the staff I encountered were very friendly and polite. The room was a good size and the bathroom much larger than most hotel room bathrooms. The only feedback that I can give to the hotel is that they may want to have maintenance go in and re-caulk the pedestal sink in the bathroom in room 1125. Any pressure on the sink and it wobbles side to side. Caulking it again against the wall will solve this. Otherwise a great hotel on Canal st. walking distance to most attraction. Also please note that this is in the middle of the city so outside there will be noise and some homeless and so forth. The hotel did have a police officer as well as hotel staff providing security at the main entrance. I chatted some with the female officer one night and she was very nice and did her job well.

jjones4180 - Denver, Colorado

TripAdvisor Traveler Review Rating Reviewed 1 week ago

Stayed for 3 nights. Had Concierge access. If you can book it do it. The Concierge were amazing. The food and drinks were varied and delicious. On Saturday afternoon a Chef prepared a local delicacy. Crab ravioli and craw fish etouffee. The lobby lounge is beautiful with live jazz in the evening and a harpist in the afternoon. Convenient location to great restaurants and French Quarter.

Sonya D

TripAdvisor Traveler Review Rating Reviewed 1 week ago

I've been staying at Marriott hotels for less than a year, and will hit gold status very soon... I've stayed at other Ritz-Carlton locations, and comparing this hotel to a Best Western will say that this was one of the the worst experiences I've ever had a hotel. I dedicate this review to Andrea [-], the manager, who instead of resolving the situation victimized me saying that I was "disrespectful and rude." Here it goes, The Ritz-Carlton, New Orleans experience: I head to my room the second night of my stay, and the room key doesn't work. I head to reception, and they re-scan my room key giving me a separate room. I explain that all of my belongings are still in my original room, and the answer "no problem." I eventually get into my room, and maids provided no service. I left the room again so they would clean it, and Claire [-] promised to give me a call. She never called. I head up to room much later, and although it's technically "clean," no waters if I want to make coffee/tea in the morning. After speaking with Andrea [-] and realizing she didn't care whether my stay was pleasant or not, the good thing was that Walgreens is super close (I walked there to buy waters). Other highlights include waiting 20 minutes in the morning for someone at the front desk to break a $20 so I can leave tips for staff, or the cigar lying on the ground as a staff member walks over it on the way to the elevator. The stay isn't all that bad, I must say, as some people went above and beyond. I would recommend they replace Andrea and Claire with the superstar J.J., manager with Valet, immediately. At the last minute he asked me about my experience, and you could tell that he honestly cared (and in reality that's all I wanted)... I sort of snuck out, because the honest truth is The Ritz-Carlton New Orleans ruined any experience associated with the Ritz-Carlton name. "Go Somewhere Else!" Next door you have the recently remodeled Saint Hotel or down the street there is the Q&C hotel... Literally any other place will give you better service.


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