Windsor Court Hotel

This was a special weekend; we were celebrating my granddaughter's 8th birthday and after I let the hotel personnel know about it, they did everything they could to make her feel appreciated. A special thanks to Allen Moore, an Assistant Front Desk Manager, who made an extra effort to make sure that our rooms adjoined. But really, it was everyone at the hotel, from Leah the knowledgeable, fun and gregarious Concierge, to the bellman, to the band that played in the lounge, to the friendly guys who delivered our coffee and papers every morning; this was a special treat that all of us will remember for the rest of our lives. Yesterday the rains came down and we were stuck in the room for awhile. What did the hotel do? They delivered a plate of chocolate-covered strawberries and the party kept on going. That little gesture of kindness is something my granddaughter will recall 50 years from now when she tells her own grandchildren about the magic of New Orleans. The Windsor Court encompasses the full range of what it means to be in New Orleans, both elegant and down-to-earth, a wonderful reminder that good manners, intelligence, humor and customer service are very much alive and well in the world.

The hotel was fine in terms of amenities, the room, etc, but the stand out aspect of the hotel was the helpful way in which the staff helped me the day after I had checked out when I realised I had left something in my room. They were polite and efficient in helping me to find a resolution.

This is our first time in New Orleans with my family ( husband, wife and 11 year old son) and we decided to stay in the Windsor Court Hotel. So glad we did, to our delight this place was perfect. At arrival, Damion was fantastic and pleasantly friendly, thanks Damion, extremely insightful and an infectious smile. The hotel location was conducive and adequate for our family. It is located on quieter part of town and I loved that we were able to utilize so many of it’s perks: •from the pool (pool service attendants were super nice, thanks guys ), •customer relations desk (directions and maps of the town), •room service was awesome and reasonable (thank you!) •Sunday tea time at the Le Salon was top notch and •the coffee shop ( good coffee and the cashier was talkative, informative and fun), they aim to please and we were pleased. The hotel has an European decor that went lovely with the French theme of the city, our hotel room was simply beautiful, had everything we needed and more, we had two balconies, very cool city views. The distance to the French Quarter was feasible, we walked there everyday, it was safe and easy. Just around the corner was the Insect museum, a must with children, “Fear was not a factor for my son!� Our highlight was the Easter parade we walked to on Canal street, it was so much fun and well done. This is a fantastic hotel, highly recommend for families. We booked a swamp tour and we were picked up and dropped off at the hotel. Superb hotel at a great location, a must for families with children, please enjoy, we did!

I went to afternoon tea here in Le Salon in October and again in December for the Holiday Tea. Both times were excellent. The service was excellent and the food was very good. They have a wonderful selection of tea to choose from. The harpist played beautifully.

Beautiful and accommodating room and restful yet exciting location around great restaurants yet not a French Quarter property. Pool was lovely. Service was excellent. A perfect stay - can’t wait to go back!