The Windsor Court

This hotel cries out for an overdue remodel not just in its public areas. Front desk was courteous but ineffective. We waited over 4 hours for a room that we booked in advance for early arrival. Truly a management issue! The room (at $900+per night!) never materialized as they were suddenly fully booked due to ( our) conference and after speaking to a supervisor they agreed we should try another hotel. I was late for my meetings but thankfully quickly settled into the 4 Seasons ( great all around!). P.S. The Windsor Court lobby coffee is terrible -watery and tasteless. Don’t waste your time and money here!

My daughter and I stayed in this beautiful hotel Feb. 16th -19th. The staff was friendly and very helpful. Our suite was amazing (Queen Suite) and we loved our balcony view. The room was clean and beds were comfy. The entire hotel was really neat! We swam in the pool one night and loved that too. The housekeeping was attentive. We would definitely stay there again.

We have been visiting New Orleans once a year for at least the past ten years and have stayed at about six different hotels. We booked through the American Express Platinum card which included a room upgrade if available, $40 each for breakfast and $100 hotel credit. The hotel was in a very central location and easily walkable to most places. We were given an upgrade to a beautiful and spacious room on the 18th floor. The beds were very comfortable and appreciated the elegant classic decor. The omelet at breakfast was absolutely delicious and was able to have as many ingredient choices as we wanted, not just the usual 3 choices. Fresh fruit accompanied the omelet. The beignets were the best we had in New Orleans. Kimble, our server, was the ultimate in professionalism, personality and service. The doormen and staff at reception were very welcoming and aimed to please. The Windsor was a true oasis in New Orleans and would highly recommend. The large bouquet of 12 dozen beautiful roses in the lobby set the tone of elegance.

Despite the interference of Carnival, the Windsor Court Hotel reaffirmed its reputation as New Orleans' premier hotel. The reception continues to be world-class, the rooms are spacious and delightfully decorated, breakfast is worth a special visit yet we were most surprised by the dinner offering. The service was engaging and knowledgeable, but we were particularly delighted to learn about long-term plans that include the reintroduction of legendary dishes that were once the restaurant's signature. Traditional hotel service remains the timeless measure of grand hotels.

We visit every year when we go to Mardi Gras. Only place tp stay.