Windsor Court Hotel

Extremely professional and friendly staff that pamper you at every turn. Not our first rodeo with staying at hotels but this one is top shelf second to none.When we return to New Orleans we will stay here again, The Carroll and Prue families May 2018

This is my favorite hotel to stay in New Orleans. I have stayed many times but it never disappoints. We checked in on Friday and there were multiple graduations and weddings going on so we weren't upgraded and got a lovely room but not upgraded to a suite. We booked through AMEX Platinum Travel. The lovely ladies in the front desk said they could upgrade us the following day and sure enough they called us and moved us to a lovely suite. The hotel is very traditional and works well. The bedding is great. The extra dressing area in both the standard and the suite room is wonderful. We had breakfast there both days and that would be my only reason for not rating this 5 stars. The first day we had a man as our waiter who was truly in slomo and our food took forever to get out. Sort of thought perhaps he had spent way too much time in Bourbon Street. The second day we had a terrific lady who was lovely and timely. We didn't need to ask for refills on coffee or water. We used the pool which is a good size and welcome on a 99 degree day. The valet were great too. Also, had a bit of a problem with a concierge as I asked them to check and see if we could get an earlier reservation that I thought I had made at a very popular restaurant for Saturday night. He obviously didn't call cause if he had he would have told us (or should have told us) that there was no reservation under my name. Another concierge recommended a wonderful, tiny oyster restaurant that was terrific so sort of neutralized my negative feelings toward the concierge who didn't follow up with me.

Definitely worth the rating in TA as "#1 Best Value of 350 places to stay in New Orleans"! About 30-40 min from MSY via taxi that charges a set rate of $36 for 2 pax...didn't even bother w/ Uber. The taxi line was not that long and by the time Uber arrives you probably would be next in line. Upon check in we were pleasantly complimentary upgraded to the Club guest room for our 3-night stay. The Club is definitely a perk although I'm not sure I would pay the extra $$ for it. But if you do choose the Club floor you will definitely get your money's worth w/ the top notch service and the availability of food/drinks (alcohol included). The food at the Club was VERY FRESH and never picked over. They are always refreshing the food and drinks. It was never too crowded and we always found seating. The Guest room felt like a Jr. Suite so it's true when they say that the Windsor Court has probably the largest standard guest rooms in NOLA. Our bathroom had a walk-in shower with bench and a single sink. The balcony was nice but you can only stand, not enough space for seating. However, the view of the river was fantastic from high up on the 22nd floor. The bed was very comfortable, actually one of the most comfortable beds I have slept in. Sitting area had a nice sofa and chair so plenty of space to walk about. I cannot say enough about the 5-star service we always received and I do mean ALWAYS from 2x/day housekeeping, Concierge, Jackie @ Front Desk, Club staff, Bellmen, etc. We also used the gym which was perfect for what we needed, enough cardio equipment and limited free weights. The only thing we did not enjoy was our lunch at The Grill Room. My husband and I both tried the Windsor Court Plate lunch and all 4 tastings we chose did not taste fresh and seemed pre-made. But overall, I would definitely return to the Windsor Court w/out hesitation!

Perfect! There’s no better word to describe Windsor Court. I’m a clean freak and so I hate hotels. But there are a few that I can say are as clean as it gets and Windsor Court was one of them. If you are staying in a club-level room, club lounge on 22nd floor is a nice place to spend some time and have a few free snacks/drinks with a gorgeous view. Don’t expect to have all your meals here, of course, but it was more than enough for a quick breakfast before heading to the airport on our last day. We also liked the Polo Club Lounge on 2nd floor, as it was quiet and comfortable. Popcorn-nuts-banana snack they bring with drinks is a nice touch. Service was top notch from front desk to valet. If I ever come back to NOLA, I’m staying here.

We booked an Executive Suite through Inspirato and had a great experience. The suite was spacious. Access to the Executive Lounge offered breakfast, afternoon tea, cocktails and evening desserts. We will definitely make a return trip.