The Windsor Court

Our stay at Windsor Court New Orleans was absolutely exceptional. From check-in to check-out, everything felt first class. The service was impeccable—warm, attentive, and genuinely welcoming at every touchpoint. The executive-level lounge was a standout, offering an elevated, relaxed experience that truly enhanced our stay. Every detail was thoughtfully handled, and we felt completely taken care of throughout. Windsor Court sets the standard for luxury hospitality in New Orleans. We were blown away and can’t wait to return.

Service at this hotel is excellent. From the front desk, Lisa the concierge, dining room, bar, club level, and housekeeping, absolutely no complaints. And kudos to all. The club level was absolutely worth it and would highly recommend. Our suite was nice. Good size. The living area and bedroom were thoughtfully renovated; however, the bathroom was old and in need of an update. Finally, location was great.

Amazing service-from bellmen to check in to lounge waitstaff and room service- all were exceptional. Not just polite, but attentive and friendly. Someone is doing a great job hiring and training staff! The room was excellent with a nice view and a separate sitting area.

We had to book a room last minute due to our flight being canceled, and we're so glad they were accommodating. The reception staff (I've unfortunately lost their names) were warm and helpful, they even provided an upgrade and a generously late check out! Drinks and bites at the polo club were lovely. Ucha and his dining staff were wonderfully kind and we enjoyed a gorgeous table during jazz brunch. John Taylor of the security team was perhaps our favorite employee during this stay. He was discreet and efficient with his work and above and beyond helpful, even making dining recommendations that ended up being some of our best meals in town. The suite was stunning and had all the comforts of home. Comfy beds, sound-proofed walls, and a stunning balcony view. My only complaint was that black stuff came out into the tub when I ran water for a bath - old building, old pipes I suppose. We would stay here again in a heartbeat and we definitely recommend it to all considering a visit.

UNPLEASANT EXPERIENCES,THE SERVICE AND FACILITIES ARE BOTH A LETDOWN It's noisy and crowded.The food quality is terrible, and the king room is tiny.The whole night hearing the cars on the road outside from 20th floor.The bedside lamp was broken......