The Benjamin Royal Sonesta New York

We stayed here as a family of 4 for the week. We picked this hotel as the rooms were big & had a kitchenette plus it was a central location for what we wanted to see while in NYC. The subway is straight opposite & there are lots of places to eat nearby. The hotel is beautiful & the staff were very friendly, we felt like valued guests. We had a suite with separate bedroom & it was huge. There were a few niggles hence the 4 stars. The main issue was our room (6th floor) faced onto Lexington which was very busy & noisy with traffic & sirens all night every night so we didn't sleep well at all. Plus the sofa bed wasn't made up on arrival & we had to ask twice & wait around 45 minutes for this to be done which was annoying given we'd had a long day travelling from the UK & we were tired as it was late. There were only enough plates, cups etc for 2 people on arrival, not 4 as stated, small niggle but the basics to get right as we did make use of the kitchenette for breakfast.

This hotel was a diamond we found almost by accident. This boutique hotel is 5 star. The staff are very professional and friendly. The rooms are large for NYC. The security is excellent as is the location.

Just stayed 3 nights and had a wonderful experience. Booked a 1 bedroom with separate living room on the 15th floor and everything was near perfect. Quiet, very clean, excellent air conditioning, amazing housekeeping, front desk and bellmen. Great decor and ambience-- rooms are nicely sized and the bathrooms (while small) are nicely appointed with beautiful tile, marble and shower/faucets. Highly recommend!

Pretty nice hotel. Loved the decor - modern and cool. The in-room Keurig and mini fridge were great. Loved the robes. The shower was nice but wish the bathroom had more counter space/shelves or hooks to hang a towel. Not enough room for our stuff. The bellmen were great and even gave us umbrellas for the day when it rained. Wish we'd had a better view as our room looked at the hotel air conditioner. Would stay again.

Absolutely loved my stay at The Benjamin Royal Sonesta Hotel! The rooms were spacious, beautifully decorated with brand-new furniture, and the bedding was incredibly comfortable — I slept like a dream. The staff was outstanding: professional, attentive, and truly went the extra mile. I had a small issue with a package that arrived after I had checked out, and they handled everything perfectly, making sure it was returned to me at home. The location couldn’t be better — just steps from the subway and close to so many of New York’s main attractions. I can’t wait to come back on my next visit to NYC!