Four Seasons Hotel New York

Experience five-star New York hotel living in this modern-deco landmark – like your own personal residence steps from Central Park and Madison Avenue shopping. Enjoy Midtown Manhattan’s exhilarating whirlwind, then return to the serenity and luxury of Four Seasons Hotel New York for breathtaking park and city views.

Get a tall floor, the windows are big and you overlook the city. Bvlgari shampoos and soaps with their unique scent, the bathtub fills up very quickly and is very restful. Concierge is always nice and breakfast is ample. Don't see any reason why I wouldn't recommend this.

For convenience, service and style, the 4 seasons is hard to beat and as a business customer I've enjoyed this hotel on and off for a long time. More recently I've become acclimatised to a more conveniently located, slightly less expensive, 5 star mid town hotel which has a nice friendly and busy vibe, but on my most recent trip this was full for my dates so I was happy to revisit 4 seasons. I have to say, though, I was underwhelmed. Staff friendly, accommodating, and solicitous but the hotel seemed to me to lack a certain warmth. There's been work done to the interior entrance, restaurant and bar. But It feels dark impersonal and foreboding, like a Tim Burton Batman movie. I had to use my iPhone torch to select a glass of wine from the menu. My secretary made a booking via a booking agency, so not directly, and on arrival I distinctly felt treated like a second class citizen in terms of room allocation, being assigned to a perfectly ok room on a lower floor but with no obvious view (one of the pluses of staying at the hotel). Breakfast Menu poorly configured and expensive, gym disappointing. And a last bugbear of mine , 5 star hotels with air conditioning in the summer really should provide plenty of free bottled water as a matter of course. This was grudging. Still a very nice hotel, but not outstanding. An anti-climax. Complacent, It needs to work harder

I've reviewed a number of 5* hotels in NYC and finally, I have found my NYC home. The junior corner suite (Gotham) was light, bright, well equipped and beautifully decorated. (A bit scandi 80s but light bright and clean) What sets the Four Seasons apart is the service. Each member of staff provided exemplary service - efficiently and accurately and politely delivered. Nothing was too much trouble. The rooms were fabulous value for the quality, the food and beverage is desperately expensive, but you have other options if you set food outside the hotel. Expect no more reviews of NYC 5* hotels until I try out the currently being renovated Waldorf. This place is officially NY home.

There are few if any properties around the globe and in the USA that match the service that this property and its staff deliver. This is the place to stay if you want to experience the best service in the world!!!