Gotham Hotel

The Gotham Hotel was very nice but the staff made it excellent. Olsi, Brandon and Ilda took care of me while I was overwhelmed, overstimulated and overworked - there for 4 nights/5 days for a work convention. They were all kind, extremely proficient, warm, engaging and greeted me a smile and hospitality with every interaction. They helped with everything from toothbrushes to borrowing an umbrella, getting directions, providing tourist related advice, late checkout and so on. Shout to all the door guys that welcome you with a smile and see you off with a wave....even if you have asked them for the 27th time "do i go left or right for 5th Ave?". Clean room and consistent daily housekeeping. I also got some credit towards the mini bar at checkin and it was a nice perk! Located close to Broodway and Time Square. Not far from New York Public Lubrary. 42nd street/Grand Central Station is an 8 minute walk. The room was nice but the balcony was next level! Def get a balcony room. The lobby is small, restaurant inside but I didn't get to try it. Seemed popular! Not sure of the amenities such as gym, etc as I didnt have time to care between work stuff and you walk miles and miles each day anyways. Def would stay here again, 5 stars!

I highly recommend The Gotham Hotel, perfect location, clean and incredibly friendly staff. Thank you to Brandon and Pixie for being so accommodating. I travelled with my daughter for 3 days and The Gotham was just perfect. Around the corner from incredible shopping on 5th Avenue and close to Times Square, we will be back and really recommend The Gotham!

Location, the vibe, the cleanliness and the hospitality. Brilliant location for traveler’s who’d like to walk the city. Close proximity to Times Square, Rockefeller, Empire State Building, MOMA etc Rooms are spacious and clean. The street view of the hotel is brilliant. Our checkin and checkout was super quick. Thanks to the staff for being so efficient and warm. The breakfast is just awesome. Highly recommended to book with breakfast. We’d surely book them again for our future visits to New York.

I stayed at the Gotham Hotel during one of those classic, chaotic, fully booked NYC weeks when everything feels like it’s happening at once — and honestly, this place made the whole trip smoother from start to finish. The location is incredibly convenient for getting around Manhattan without feeling stuck in the tourist crush 24/7. But what really stood out was the service. Ilga helped me personally and was genuinely the difference between a “fine” stay and a great one. She was responsive, calm under pressure, and somehow made everything feel easy during a week when I’m sure the hotel had zero breathing room. That kind of support is rare, and it mattered. If you’re looking for a hotel that feels well-run and human — not just polished — this is a strong choice. I’d absolutely stay here again, and I’d reach out to Ilga directly next time.

The hotel was fine, it served a purpose for us for 2 nights. We had the Gotham suite and I was a bit disappointed to be honest. The bathroom was teeny tiny with zero counter space or storage. In fact the entire room had no storage. There was a closet and that’s it, no drawers nothing. It was bizarre. The towels were small and scratchy and there were only 2. The bed was like sleeping on concrete and we didn’t have access to the balcony, the door was locked and would not open. Like I said it was fine, but I don’t think I would stay here again.