The Michelangelo Hotel

Spent one Memorial Day weekend night, which was overall good but not exceptional. Location, however, is perfect for activities without having to drive. Nice property, décor is old timer luxury with marbles, gold, red. It is nice, you feel you travel back in time a little. Unfortunately, some other aspects of the hotel make you feel the same way. For example, the air conditioner is so loud, it sounds like if there was a truck in your room. The TV screens a really small for the size of the suite. No electronically controlled lights from various locations like in more modern properties - you have the go to all of the individual switches. The bathroom has an overhead infrared light, probably from the sixties. We were told (with much fanfare) that all phone calls are free. This is the 21st century, we all have cell phones, so.... They could have spent some money on soundproofing, the NYC noise is very much "in the room", compared - again - to some of the more recently built properties. A la carte room service menu has no egg options, for eggs you have to order a full American breakfast. Service friendly enough, nothing crazy. One lone person at the reception, so you just have to stand on line and wait. Bar tender makes good coffee, although I could have done without him loudly spreading his hateful political views over the lounge area to disrupt the otherwise quiet Saturday afternoon. The suite itself is spacious and nice, comfortable bed.

We always stay at the Michelangelo when we visit NYC! My husband and I love this hotel also. The beauty, service and location is perfect especially for 2 women travelling. Joseph D'Angelo did an excellent job with a beautiful room and helping us out with our travel plans!! Always willing to help us in any way to make our stay perfect!! Walter offered his help also making sure we had umbrellas for the rainy days!! The restaurant staff was friendly and helpful serving us our delicious breakfast! The entire staff was helpful with our luggage and getting us cabs. We did miss Henry!!

We have stayed at this property on several occasions, and it never disappoints. From the initial greeting by the bellman, to the lovely décor, and the friendly service at the front desk. Joseph D'Angelo (guest service agent) is one of the main reasons we return to this hotel. He goes above and beyond when it comes to finding us the perfect room. Each time we passed the desk, he and Walter asked if we needed anything. They even made certain that we had our umbrellas with us, and we had a bit of rain during our vacation. The servers in the restaurant were very pleasant and attentive. They worked as a team, and met our specific requests with ease. The beds and pillows were exceptionally comfortable. It was the best sleep that I've had in weeks! The hotel even provides turndown service. Our room was immaculate when we returned each night; ready to unwind after a busy night on the town. The only disappointment, was that we missed our friend "Henry the bellman" as he was off during our stay. "Hello Henry!"

We chose The Michelangelo Hotel because we wanted a high-quality, charming hotel in a central location. The hospitality we received from the staff exceeded our expectations!!! The staff was exceptionally friendly and professional; welcoming and helpful! The room was clean, comfortable, and spacious, and our room had a nice city view! Breakfast each morning was also delicious! We found The Michelangelo Hotel to be a lovely combination of old-world elegance; hospitality; and service! I absolutely recommend this hotel to anyone traveling to Manhattan!!

Overall, our stay here was nothing short of beautiful. Check-in went smoothly and the staff were hospitable and kind. The main foyer is stunning and a warm retreat from the bitter cold morning winds of NYC. The location is perfect for Central Manhattan. Times Square is only a few blocks away and Central Park is just as close. The room was clean and spacious, quite a ways from the elevator though. We really enjoyed the friendliness of the staff and their knowledge of the town. The doorman especially was chipper and happy. We were also given a bottle of wine and chocolate covered strawberries as a complimentary gift. Cons: - We booked through a third party and were unaware of the hotel fees that included free WiFi, $10 worth of drinks to the bar per day, etc. we still had to pay $250 for services we did not utilize because we did not know about. - the hotel lobby has an OVERWHELMING smell of cologne. It’s almost repulsive. - I misread the hotel info and thought the pool was included, but it’s across the street and an extra fee.