The Peninsula New York

We had the most dreamy Christmas stay, and things have improved so much since our last visit. I honestly can’t explain just how amazing this Christmas was. It was so special that it’s inspired us to book a stay at The Peninsula in London next. The rooms in New York were absolutely stunning, and the surprise champagne and chocolate covered strawberries on arrival were such a lovely touch. The spa was beautiful, the staff were genuinely kind and welcoming, and the doormen were incredible, especially during such a busy festive season. They were always helpful and attentive. The in room body and hair products were fantastic, and every detail felt thoughtfully considered. The lobby at Christmas was simply divine, magical, festive, and truly breathtaking. In room dining was really nice, the burger and the egg fried rice were so good. Honestly, amazing. Breakfast was great too, but I don’t think it’s good value for money. We ordered in room dining breakfast for $180, and it was basically four pieces of toast, an English muffin, two eggs, two slices of bacon, some potatoes, and a juice. Tasty, but very expensive for what you get. Think $20 for a bowl of cereal and $10 for a glass of milk, lol. We spent four wonderful nights here and loved every moment. Thank you for such an unforgettable stay. We would absolutely visit again in the future.

Arlene and the catering staff - David, Jose, Roly and Hector were the very best! This is our third year doing business at The Peninsula and we will surely be back again.

Top notch luxury and prime location for the Christmas season. Pleasant staff. Near the major attractions of Rockefeller Center, Central Park, ice skating, and luxury shopping.

Not comparable to other five stars in NYC. I've stayed at the Peninsula a total of five times, and this last time will be my last. Paid for a Junior Suite, but got a Superior Suite with an ugly view of rooftop machinery. Ugly. Room was spacious and comfortable. Arrived to see a dirty glass in the bathroom - not what you expect at this price. Indifferent staff at front desk, doorman nice but not always with it. Service, while great in the past, was more like a Motel 6 this time. Try the Park Hyatt, the Baccarat, Mandarin and you will probably like it better.

Whilst the location of the Peninsula is ideal, and the building celebrated, it is the staff that shine. Attention to detail is never more evident than in the Catering and Banquets departments. To have Isabel, John and their entire teams on your side means that you are ensured of an event that will run both effortlessly and seamlessly.