The Plaza Hotel

We had tea at the Palm Court today. It was a highlight of our trip! Our server, Porfirio, went above and beyond to make our time special. My daughter is 7 and he treated her like a princess. It was such a special experience. Highly recommend!

Of course we had high expectations for our stay at The Plaza, but our actual experience was beyond that. At Christmas it is stunning, and although busy in the city, the care of the staff made our trip relaxing and rejuvenating. The concierge made sure we had everything we needed in regards to reservations and tickets - thank you Rapha! - the butler service was impeccable, the Tea Service at the Palms was divine. Evan was most hospitable and welcoming - his kindness and genuine care made us feel as though we were home. I truly hope we are in his wing at our next visit - it will be so nice to see a friend! Thank you for our wonderful experience.

We were over the moon with our experience at the Palm Court for afternoon tea! We celebrate our bestie Christmas and now that we have come, we will be coming every year! The savory food is to die for and the sweets were the cherry on top. Do yourself a favor and get the winter cosmo, you won’t be sorry! Our server Feriz took excellent care of us and made this an experience to remember. See you next year!

Afternoon tea at The Plaza was a truly lovely experience. The ambiance felt elevated and timeless—elegant without being stuffy—and set the perfect tone for a special outing. The food was fresh, beautifully presented, and absolutely delicious, from the savory bites to the sweets. Our server, Shalim, made the experience even better with his pleasant demeanor and professional, attentive service. He struck the perfect balance of being warm and efficient, which really enhanced our visit. Overall, a memorable and refined tea experience that lived up to its reputation.

Breakfast in the Palm Court at The Plaza became one of the most simple but so meaningful moments of our mother–daughter trip, thanks to Porfirio--a delightful gentleman! In the midst of New York City’s energy and pace, his calm kindness and gentle presence was incredibly refreshing and welcoming. Porfirio treated my daughter with such authentic warmth and intention—bringing her a special treat, offering to take our photo, and caring for us with an attentiveness that felt thoughtful and sincere, never rushed or performative. This is the kind of service that defines true luxury hospitality: intuitive, gracious, and rooted in genuine care. This hospitality is exactly what I was hoping to treat my daughter to while in New York City and indeed we were thanks to The Plaza and Porfirio. We will remember him long after our visit, and we are deeply grateful to have encountered such a beautiful example of what makes The Plaza timeless. Cheers to genuine, iconic and lovely hospitality during the holiday season at The Plaza. Thank you Porfirio!