The Plaza Hotel

My daughter and her boyfriend surprised his mother and I with a trip to NYC at Christmas time (12/13). High Tea at the Plaza was the highlight with our waiter Fariz. His service was a 10/10 experience. We felt taken care of the entire time and were welcomed so warmly. He always made sure we had tons of treats and kept taking memorable photos for us that we will cherish forever. It turned out that Fariz was my waiter 6 years ago when I celebrated my 60th birthday with my best friend and he was just as wonderful at that time as well. We will definitely be back from Boston soon!!

Tried to visit the Champagne bar for a holidays drink. “Everything is booked” said the doorman, despite the hotel website stating that there were no reservations being taken. That’s fine, was about to leave when another doorman starts trying to make unfunny jokes about my accent. Apologies for being British, but a tad insensitive given that it was like minus 9 at the time and you’d just turned away at least 100 dollars. Plain rude and unprofessional.

Our stay at The Plaza Hotel was outstanding from check-in to check-out. Erika made a remarkable difference by assisting us with a truly excellent upgrade, handled with professionalism, efficiency, and genuine care. Her support elevated the entire experience and reflected the high standards the Plaza is known for. Breakfast at The Palm Court was equally memorable. Although we were served by Ursula only once, her warmth, attentiveness, and elegant service made a lasting impression and perfectly complemented the iconic setting. A flawless experience overall, defined by thoughtful service and timeless hospitality. We would gladly return.

Christmas at the Plaza Palm Court is the is the experience little girls dreams are made of. I went with my daughter and two granddaughters. The girls were mesmerized by the experience. The decorations take your breath away. The selection of tea and treats is extraordinary. There is no way to describe the care to details exhibited during every moment of the service and presentation of the food. Perfection is the only way to describe it. The Plaza Lived Up To The Hype. Don’t miss it!

My daughter and I looked forward to the afternoon tea experience for months. Having had the experience at the Cake Bake Shop and knowing the reputation of The Plaza Hotel, we had high expectations. Unfortunately, the food was terrible. The scones crumbled like sand with an odd texture and the bread was stale. The 2/5 rating wasn’t 0 only because the server was amazing. He did his best to make the experience better, but he could not save the terrible food. I felt embarrassed for The Plaza for delivering such subpar and low quality food at such a high price tag. I would never do this again.