The Plaza Hotel

The service was great! Felt taken care of, lovely and beautiful room too. Everybody was wonderful

The best tea ever! After living in London and trying many teas we were not sure but porfirio and Stanley made it magical. Thank you.

Tea at The Plaza was a memorable experience. Our server, Shalim, was prompt, attentive, and wonderfully informative. My fiancé and I ordered the Central Park and the Signature services, and I’d recommend choosing different options at the table to enjoy the full variety. The venue is iconic, the atmosphere relaxed, and the noise level comfortably conversational. The food was excellent—savory bites and scones were standouts—and the pastries were so generous we couldn’t finish them. If you’re in New York and want a classic, quintessential experience, choose Tea at The Plaza. Absolutely worth the splurge.

We had a wonderful experience. Everything was top notch, the hotel, staff and customer service. Special thanks and recognition to our sever at Palm Court, Kazi Jalal!

The Plaza is where classic New York elegance meets timeless luxury. It is located at the corner of Central Park and 5th Avenue, in the very heart of Manhattan, it is the perfect address for shopping &culture. The hotel offers a wide range of rooms, from elegant Deluxe Rooms to exclusive suites with Central Park views. We stayed in the Penthouse One Bedroom Suite King with a Christmas tree, which spans two levels, features a private terrace, and feels like a true private residence with generous space and a high level of comfort. At the same time, we would gently note that, considering the prestige of this category, more attention to room cleanliness would be appreciated — for example, the room was not vacuumed even once during our entire week-long stay. On the other hand, room service was always fast and highly professional. Breakfast is served in the Champagne Bar and in the Palm Court, where you can enjoy not only the quality of the menu but also the unique atmosphere of this historic space. In the afternoon you can enjoy the iconic afternoon tea here. After a day in the city, you can relax in the modern fitness center and the luxurious spa, which offers separate steam rooms and uses the exclusive 111skin skincare products for treatments. If you would like to take a small piece of the Plaza experience home with you, the Plaza Boutique offers exclusive souvenirs and gifts branded with the hotel’s name — including luxury towels & bathrobes, scented candles, themed gifts, plush toys and books about the famous character Eloise, who is closely associated with the hotel. Although we experienced a few minor issues during our stay, the professional support of Andrea Escobar was greatly appreciated, and we would also like to thank Erica and Russell from the front desk for their kindness and high standard of service. During the Christmas season, the hotel is beautifully decorated, and some rooms even feature their own Christmas tree, making the stay even more magical. The Plaza is not just a hotel — it is an experience and one of the most prestigious addresses in NY👌🏻