Royalton New York

Location- fantastic, very convenient to everything, including public transportation. There’s a ton of food options, shopping and everything NY midtown has to offer, right within walking distance. It’s also located on a quieter street, which is a plus, at night. Why two stars? It’s a very very old property, I had to get my suitcase up the stairs just to walk in. The rooms are old, shabby and the carpet is awful and smelly. There is no coffee, no bar, just bare minimum, for a very steep room rate. There are no amenities, and a bathroom is tiny with no counter space. The only redeeming quality is that it’s within walking distance to everything. I was able to open the window in the room, so the old carpet didn’t bother us. If you have allergies, this property is not for you. It would have been fine if it was less expensive, or, if it was described as such. Somehow TripAdvisor, usually right on point, was way off.

So the hotel website makes the hotel look really nice and welcoming. While I got a nice reception from the friendly check in lady, the hotel is strange. The lobby is nice and large with a lovely fire. However there is no open/functioning bar or any food option at all. I don’t know why. The rooms are really dated with an odd furniture arrangement and chose. The fixed desk is in the middle of the room facing the bed. I also found the air con vent by the window extremely loud and couldn’t turn it off. I wish I had stayed somewhere else having paid $450 per night during the NYC marathon weekend.

This hotel is fine so long as you know what you are getting. It is clean and in a good location. The people at reception were friendly and welcoming. However, the hotel is old and dated-everywhere. The entire place shows its use and age-the elevators, the rooms, the carpet. When I walked into my room, I wanted to leave and find another place. The mattress was very soft, as were the pillows, and only top sheets provided. There is no coffee maker in the room and my room was quite noisy (even with the heat on)-I was on one of the higher floors but on the same street as the Fire Department. I will not stay here again.

The hotel is in a wonderful location & the staff are friendly, but it is really an Airbnb, no bar, no mini bar, no tea or coffee in the room & no food. On top of that there is an additional expense taken on arrival for facilities!! Be aware of all this when you book.

Although the hotel is dated and in need of some refurbishment it is clean, the staff are friendly and it’s in a great location