Royalton New York

Do not book this hotel if you want a hotel that is actually open as his hotel feels like it is closed. He can’t even get a drink. They definitely avoid this hotel in New York because there is plenty of beautiful more hotels that you can stay at. it is not clean and looks like it needs to be refurbished. There is lots of broken bits around the room and the rooms are dark and smell.

Royalton is excellent! Beautiful room very quiet! Also Marcos at the front desk was crucial to making a great experience!

Great location, spacious room, good value and excellent customer service. I must make special mention of Marco, who checked me in early with such graciousness and also need to mention the bellman Neil, who was super helpful with check-in and parking.

the room was clean and everything was orderly on arrival. the staff was prompt and helpful and very friendly. we decided late into our one night stay that we wanted to extend our stay and stay another night, and at close to 2am, Jose and Isaiah worked their magic to not only let us stay, but keep the same room we were already in, and for a fantastic price. if you want to stay somewhere clean, easily accessible, and on the border of everything, this is your place. and the cost? for a 4 star hotel in TIMES SQUARE, on a Friday/Saturday night? cant beat the price.

The hotel room was smelly and had a air conditioning with all garbage in it which was also extremely noisy. The bathroom tub was missing paint and the phone had no wires to contact reception. Really poor and would advise to look for alternative accommodation.