The Surrey, A Corinthia Hotel

This was our second time staying at The Surrey. It will not be our last. We love this property. The location between Central Park and Madison Avenue is special. The team at The Surrey is unmatched and that includes the concierge, front desk, restaurant staff, and the fine people who work the front door.

15/10 stay. Staff was wonderful. Room was very quiet, comfortable, and luxurious. Great water pressure in spacious shower. Nice location for upper east side attractions and convenient to subway. Water provided daily for nespresso machine and replenished in evening. Was upgraded to grand deluxe room at check-in and found a bowl of fruit with nice welcome letter in the room, which was a Godsend after a 1.5 hour cab ride from JFK. Would stay again in a heartbeat!

Can’t say enough about the room. Had a suite and it had plenty of space to stretch out and relax. The furniture was super comfortable and meant for use. The bed was beyond comfortable, slept soundly, more like home than hotel. Gorgeous bathroom with great shower. Despite looking over Madison Ave. the bedroom was whisper quiet. Finally, one of the few hotels to offer a decent half bottle of red wine in the mini-bar. The public spaces are lovely and the staff extremely courteous and helpful. The restaurant tends to sell out even for guests, so you need a reservation for dinner. The bar is a bit small and also crowded during post-work hours. However, it has a great atmosphere. The gym hails from an era when people didn’t work out. No weight machines to speak of and while there are cardio machines, there aren’t many. Overall though, well worth the price. An E-ticket, for those old enough to remember them.

Miguel is an absolute star. He made our experience 1000% better. Thanks!!!!

Our stay at The Surrey in NYC was exceptional, and a huge part of that experience was thanks to Miguel and Julio, the bellboys. From the moment we arrived, they set the tone with warmth, professionalism, and genuine hospitality. They were not only incredibly efficient with our luggage, but also proactive, attentive, and sincerely kind. In a city as fast-paced as New York, their calm, welcoming presence immediately made us feel at home. Miguel went out of his way to ensure everything was perfectly handled upon arrival, offering thoughtful recommendations and making sure we were comfortably settled. Julio was equally impressive — detail-oriented, courteous, and always ready with a smile. Both of them consistently anticipated our needs before we even had to ask. It’s rare to encounter service that feels both polished and personal, but Miguel and Julio strike that balance effortlessly. They are true ambassadors of the hotel and a big reason we will absolutely return to The Surrey. If you’re staying here, you’re in excellent hands.