Lotte New York Palace & The Towers
New York City, New York
Jump to: Room choices | Hotel description | Map | Amenities | Reviews
About the Hotel
A peerless address for business, a glamorous setting for society weddings, and a treasured retreat for family holidays, Lotte New York Palace has long reigned as New York City’s most iconic and instantly recognizable hotel. Offering two remarkable experiences within The Palace and The Towers, this stately and historic landmark exudes sophistication and luxury in Midtown Manhattan. Timeless elegance meets modern-day luxury in our Palace guest rooms and suites, each a stylish and supremely comfortable urban oasis. Personalized service defines The Towers. This collection of luxurious guest rooms and suites offers upgraded amenities and occupies our top 14 floors.
Location
Lotte New York Palace & The Towers
455 Madison Avenue
New York City, New York
10022
Nearest Airport: LGA, JFK, EWR
Amenities & Services
- Concierge
- Spa
- Childcare
- Fitness Center
- Bar/Lounge
- Room Service
- Pet-Friendly Rooms
- Business Services
Reviews for Lotte New York Palace & The Towers
Perfect for girls weekend
We had such a wonderful stay here for a girls’ trip! From the moment we arrived, the entire experience felt welcoming, comfortable, and effortless. The hotel was beautiful, the atmosphere was perfect for a fun getaway, and the staff truly made the experience memorable. A special shoutout to Karl at Concierge and Frank, one of the Bell Boys, who both went above and beyond to make our stay exceptional. They were incredibly friendly, attentive, and genuinely seemed to care about making sure we had everything we needed. Their level of service and attention to detail really stood out and made us feel so well taken care of.
Lauren W - Austin, Texas
Great comfortable stay with helpful staff
What a lovely hotel in the heart of New York. A great blend of modern and more rustic features but above all exceptionally helpful staff! A shout out o Clara at reception who is probably the nicest person you can meet! Extremely helpful and understanding and will go out of the to make your stay comfortable!
Amir I - New York City, New York
This is our third visit to the tower
The location the atmosphere and the room was great. The service was good too. We received excellent service from CLARA. She was great this time and the last time we was here she was very helpful and very knowledgeable about her job.
Edward S - Atlanta, Georgia
Great service
Great service and pure kindness in the staff. Especially Melody at the Front desk. Thank you for making the stay peaceful.
Eugene C
Lotte
Clara at the desk is amazing! What a great experience for an Anniversary!!!
Mark H
Read more reviews or write a review
© 2026 TripAdvisor LLC. All rights reserved
Our stay at the Lotte NY Palace was terrific! Have stayed there in the past and this hotel always delivers.
K.F.
