Lotte New York Palace & The Towers
New York City, New York
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About the Hotel
A peerless address for business, a glamorous setting for society weddings, and a treasured retreat for family holidays, Lotte New York Palace has long reigned as New York City’s most iconic and instantly recognizable hotel. Offering two remarkable experiences within The Palace and The Towers, this stately and historic landmark exudes sophistication and luxury in Midtown Manhattan. Timeless elegance meets modern-day luxury in our Palace guest rooms and suites, each a stylish and supremely comfortable urban oasis. Personalized service defines The Towers. This collection of luxurious guest rooms and suites offers upgraded amenities and occupies our top 14 floors.
Location
Lotte New York Palace & The Towers
455 Madison Avenue
New York City, New York
10022
Nearest Airport: LGA, JFK, EWR
Features and Amenities
- Dining
- 24-Hour Room Service
- Wine Cellar
- Bar
- Bar & Lounge
- On-Site Amenities
- Concierge
- Spa on Property
- Fitness Center
- In-Room Spa Services
- In-Room Amenities
- In-Room Safes
- WiFi
- Activities
- Sightseeing
- Business
- Meeting Rooms
- Business Center
- Conference Facilities
- Family
- Babysitting
- Nearby
- Historic Sites
- Shopping
- Museums
- Restaurants
- Nightlife
- Parks
- General Information
- Pet Friendly
- Non-Smoking Rooms
- Handicap Accessible Facilities
- Interests
- City
- Culture & Arts
- Hotels
- Signature Perks
Reviews for Lotte New York Palace & The Towers
Wedding Weekend at the Lotte
We stayed at the Lotte during our wedding weekend. The Towers Service Agent, Norma Tabora, was wonderful, helped us as we handled the insanity of our last-minute wedding preparation , and made the Lotte feel like home. The views were incredible, the room was spacious, and the whole building was pristine. I cannot recommend the Lotte enough!
Ivan S - New York City, New York
Incredible Intro to NYC!
It was my son’s first visit to NYC and the staff her - especially Rebecca V - went out of their way to make sure it was memorable and the best weekend possible! Little things like a welcome goodie bag and big things like trying to ensure we had the best view possible from our room, all added up to an experience that won’t soon be forgotten and certainly won’t be matched by any other hotel and staff!
Brandt C
Excellent Staff
We really enjoyed our one-week stay at the Towers in a one bedroom apt. What stands out most to me is the staff. They are all very professional, friendly, and efficient, especially Clara, Norma, and Kal at Reception, as well as Samir, Henry, and all the bellboys and the housekeeping ladies.
Loulou D
A palace stay
Was a wonderful stay. From the moment we check in with Clara. She was so kind to me and my family and did her best and made us literally feel at home! Super comfortable rooms . Plan to stay again and again whenever we come back to Gotham city!
igor r
Kal Naim the perfect Concierge at Lotte New York Palace
The Lotte New York Palace is a beautiful hotel. We had a 5 night stay here and loved every second. I have to mention Kal Naim the Concierge who is amazing, he helped me arrange, prior to our trip, for balloons and chocolate covered strawberries delivered to my daughter on her birthday at the restaurant table at breakfast the day after we arrived. My daughter had the best day, and Kal helped to make that happen. I can't thank him enough. The rooms are so clean, and very of great size. Perfect location, with very low level noise. We totally enjoyed our stay and will be back,thank you Kal and the whole team
Nicola M
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Our stay at the Lotte NY Palace was terrific! Have stayed there in the past and this hotel always delivers.
K.F.
