Lotte New York Palace & The Towers
New York City, New York
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About the Hotel
A peerless address for business, a glamorous setting for society weddings, and a treasured retreat for family holidays, Lotte New York Palace has long reigned as New York City’s most iconic and instantly recognizable hotel. Offering two remarkable experiences within The Palace and The Towers, this stately and historic landmark exudes sophistication and luxury in Midtown Manhattan. Timeless elegance meets modern-day luxury in our Palace guest rooms and suites, each a stylish and supremely comfortable urban oasis. Personalized service defines The Towers. This collection of luxurious guest rooms and suites offers upgraded amenities and occupies our top 14 floors.
Location
Lotte New York Palace & The Towers
455 Madison Avenue
New York City, New York
10022
Nearest Airport: LGA, JFK, EWR
Features and Amenities
- General Information
- Pet Friendly
- Non-Smoking Rooms
- Handicap Accessible Facilities
- Dining
- 24-Hour Room Service
- Wine Cellar
- Bar
- Bar & Lounge
- On-Site Amenities
- Concierge
- Spa on Property
- Fitness Center
- In-Room Spa Services
- In-Room Amenities
- In-Room Safes
- WiFi
- Activities
- Sightseeing
- Business
- Meeting Rooms
- Business Center
- Conference Facilities
- Family
- Babysitting
- Nearby
- Historic Sites
- Shopping
- Museums
- Restaurants
- Nightlife
- Parks
- Interests
- City
- Culture & Arts
- Hotels
- Signature Perks
Reviews for Lotte New York Palace & The Towers
Highly recommended
The Lotte New York Palace was wonderful. The corner suite was extremely spacious and allowed the family to work as well as rest. The location was terrific. The best part of the stay was the service and Rebecca Villasenor was excellent.
SubraN2
Rebecca V is our hotel angel
Every visit we have at the Towers is special for our family! Our children have their own traditions whenever we’re in the city, and they know it all begins at the Palace. Rebecca V. ALWAYS starts our stay with a smile & service that goes above and beyond. She genuinely cares about making every visit memorable, & it shows. She remembers us, makes us feel welcome, and treats our family like valued guests. We always feel safe, cared for, and truly at home from the moment we arrive. The warmth, attention to detail, and genuine hospitality are a huge part of why we continue coming back year after year. The Towers has become a special place for our family, and every stay reminds us why.
K V
Great place to stay in NYC
We stayed in the Tower at Lotte for 6 nights, had excellent and personal service by both Rebecca and Clara over the July 4th holiday week. We had an upgraded suite which had an air conditioning leak, and they immediately upgraded us to an even larger suite on a high floor! The hotel location was very convenient for sightseeing and museums. Our adult children enjoyed the Palace part, lower floor, a smaller room but nice view, and they also really had a nice time! Thank you Rebecca and Clara!
ljk313
Towers Front Desk Team are Amazing!
We stayed at the Towers and were greeted by Anna Marie and Rebecca who were absolutely amazing. They checked us in, took great care of explaining how the Towers experience is and also were super sweet to our children. It is a great hotel for a family of 4 to spend summer vacation. Location is perfect, close to everything and the staff is amazing. Make sure to ask for Anna Marie and Rebecca next time you check into the Towers at Lotte New York Palace Hotel !
Kristin L
Beautiful hotel with great service
This place is stunning! The art all throughout the lobby was beautiful and well curated. Special mention to Rebecca at the desk - she couldn’t be more helpful and her warmth helped make this stay a memorable one. Would stay here again.
Vanna L - Melbourne, Australia
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Our stay at the Lotte NY Palace was terrific! Have stayed there in the past and this hotel always delivers.
K.F.
