New York City
When? 1 room, 1 guest

Lotte New York Palace & The Towers

New York City, New York

9.8 Superior Luxury
Select dates for prices
Check-in/Check-out

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About the Hotel

A peerless address for business, a glamorous setting for society weddings, and a treasured retreat for family holidays, Lotte New York Palace has long reigned as New York City’s most iconic and instantly recognizable hotel. Offering two remarkable experiences within The Palace and The Towers, this stately and historic landmark exudes sophistication and luxury in Midtown Manhattan. Timeless elegance meets modern-day luxury in our Palace guest rooms and suites, each a stylish and supremely comfortable urban oasis. Personalized service defines The Towers. This collection of luxurious guest rooms and suites offers upgraded amenities and occupies our top 14 floors.

Location

Lotte New York Palace & The Towers
455 Madison Avenue
New York City, New York 10022

Nearest Airport: LGA, JFK, EWR

Amenities & Services

  • Concierge
  • Spa
  • Childcare
  • Fitness Center
  • Bar/Lounge
  • Room Service
  • Pet-Friendly Rooms
  • Business Services

Reviews for Lotte New York Palace & The Towers

Great location and spectacular views

TripAdvisor Traveler Review Rating Reviewed 9 hours ago

We had a wonderful experience at Lotte NY Palace thanks to Rebecca Villasenor. She was incredibly helpful, friendly, and accommodating. She helped us upgrade our room, and we absolutely loved the room that Rebecca secured for us! The hotel is in a great location and our room had spectacular views of the city! Rebecca made us feel very welcome and we will definitely return to this hotel next time we are in NYC!

Erica D


Towers in August

TripAdvisor Traveler Review Rating Reviewed 1 day ago

Everyone one was very nice and helpful. Our room was fantastic. Both the concierges had great suggestions. All the Towers agents were great, especially Rebecca Villasensor. She helped us figure out and use all of our AmEx perks. Really a great visit to NYC.

kpf - usa


Thank you Clara and Doris for your hospitality

TripAdvisor Traveler Review Rating Reviewed 1 day ago

I had an incredible experience at the Towers at Lotte NY Palace. The service is unmatched and Clara and Doris made our visit more special than we could imagine. I can't thank them enough for all their help during a busy time in NY and for making a smooth and pleasurable experience for us. Their hospitality is unmatched. We will definitely be coming back.

Paria G


Clara made it a fantastic visit to the Lotte

TripAdvisor Traveler Review Rating Reviewed 2 days ago

Clara in the Towers reception when above and beyond to make this visit special. She was so incredibly helpful. She is the kind of employee that makes a customer return over and over again! Clara… You did a fantastic job and should be acknowledged for it.

Passport43871771231 - Winter Park, Florida


Check-in

TripAdvisor Traveler Review Rating Reviewed 3 days ago

Due to circumstances of the weekend, check-in was a little bit of a challenge. Rebecca at the reception in the towers made magic happen. She was relentless and making sure that we were pleased with our accommodation and we were thank you Rebecca for going the extra mile.

Hedwig G - Chicago, Illinois


Read more reviews or write a review

Our stay at the Lotte NY Palace was terrific! Have stayed there in the past and this hotel always delivers.
K.F.


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