The Pierre, A Taj Hotel, New York

My husband and I were lucky enough to book a room at The Pierre during Christmas time and couldn’t be happier with our stay! Our arrival was smooth and we were able to check-in to our room extra early after taking a red-eye to JFK. Every staff member was warm and welcoming to us. We started off our days having breakfast at the hotel and ended our days at the lounge. Can’t beat the location as it’s nice, quiet, and peaceful, as opposed to another famed hotel, closeby ;). Wonderful experience, would love to stay again soon!

Great hotel. Could be a little more relaxed on checkout times

My family and I were in NY for the last week of the year, arriving Christmas Day. From check-in on, staff could not have been nicer. Everyone we encountered from the staff out front, the people operating the elevators and especially the people maintaining our floor and suite. Location was fantastic, we had a wonderful time in the city and we're always happy when we got back to the hotel. I read the negative reviews before arriving to set my expectations for the worst. Our experience was excellent. The rooms were very clean and comfortable. They hallways and rooms could have been perfect like I would have expected at the Ritz-Carlton or similar hotel but I found the property very warm and the rate very good. We ended up with an Executive Suite with a second bathroom so our kids could meet us and my wife not have to share her bathroom. Location could not have been better as we could walk to everything and the Subways were around the corner. We hope you have the same experience.

Everything from the room, staff and food was perfect! I was there for a personal reason and the hotel was so accommodating to my every need!

From start to finish we had the most amazing stay. All staff from the doormen to the cleaners went above and beyond, the food was amazing and it was the most magical stay over Christmas. Wouldn’t stay anywhere else and was never wanted the trip to end.