AKA was exactly what we needed while my husband recovered from surgery. We were close to stores and the hospital. Everything was in walking distance or could be reached by subway (very convenient stations) The front desk service is better than the Four Seasons. They were beyond courteous and made every effort to make our stay trouble free and successful. The closets were beyond generous and the size of the bedrooms and common space was generous. They have a great cable system and we only had one brief internet glich. They had many channels available and I was able to connect the Roku to the televisions with absolutely no problem. Their staff is unusually knowledgeable about everything in the apartment. We could easily live there. The neighborhood is safe and has so many shops and restaurants that it made the stay so easy. The only complaint we would have is the climate control . The weather was unseasonably warm much of the time. They are on a boiler system and there was no way to cool the apartment down other than stand fans and the windows open. I would have concerns for the summer. The furniture in our apartment was very low and would probably be my only complaint other than the climate control. It looked like Ikea. I would have expected a little different quality, but that was a small thing.

My stay was excellent! I really recommend the AKA Sutton. The staff is amazing! Fantastic location, very courteous service and they provided all added requests very quickly. I highly recommend Aka Sutton. It was a wonderful experience and for sure I will return. Paula Secaf Adde

I had a good experience here recovering from surgery. Comfortable clean rooms, very quiet street, lots of sunlight, enough storage space, helpful staff. One thing to note is that each apartment is a little different, so if you care about certain room aspects, definitely call about a week before your arrival to check about the specific room you’re getting and what it has.

My husband and I were guests at the AKA residential hotel from the beginning of September 2023 to March 3, 2024. This was in fact, a stressful time for us, as we had sold our apartment and were preparing to move into a new one. We had rented a furnished one bedroom apartment. The living area was exceptionally spacious, and I loved the desk. This was extremely important as I work virtually But what was really outstanding about this hotel? It was the staffing. To a person they were supportive, kind, responsive and always available. From the Manager, JJ, the assistant manager, Spencer to every concierge and Porter. There was someone available 24 hours a day. When we needed an apartment change, they helped us move and found us a space that suited us. When there was servicing needed, they made another suite available for me, so that I could work in privacy. The engineering department and porters followed suit. There was nothing that one asked of them that they could not or would not do with grace.and skill. The most surprising and lovely experience occurred on our last day at AKA. March 3 and time to move. Our new home was only a few blocks away. We had many clothes and the items we had purchased to make our stay even more pleasant. The concierges who were present and even those who were not did everything to facilitate our move. They basically got together and moved us, and so saved us a great deal of time, money, and anxiety.

AKA Sutton Place is a desirable extended stay hotel with a wonderfully convenient and quiet location on East 56th Street. The charming building is well furnished with comfortable apartments (especially so on the Penthouse floors) as well as elegant public spaces including a very nice bar. The property is also blessed with a professional, competent, extraordinarily caring and helpful team. Due to unexpected illness my husband and I were guests of the hotel for well over a year. Throughout our stay we felt completely at home; nothing was too much bother for each member of the staff and shining through was a genuine desire to meet our needs in a thoughtful and unobtrusive way. It was always a pleasure entering or exiting the building – the warm greeting from whomever was at the front desk was a delightful way to start or end a day. As in April 2022 it was a great pleasure to stay at AKA Sutton Place and I look forward to the next visit.