AKA Times Square

2nd time staying here at AKA Times Square and my stay as usual is exceptional. All team members we encountered went above and beyond. The suite was super spacious, comfortable, and clean! We were here for 7 nights and the rooms comes with in suite washer and dryer is a plus!!!! Walking distance from Times Square and Bryant park! Will definitely be back again this December for the holidays!

Had am amazing stay at the AKA hotel. Everyone was very helpful and pleasant while assisting me and my family. The rooms were clean and well kept. We were a family of 4 and slept comfortably in the room. Hotel is steps away from Times Square. Would definitely recommend and come again.

We loved staying at AKA. Great location. It is minimalist and simple. Our suite was really big and spacious. Best of all, the staff was incredibly friendly and helpful and gracious.

Location was perfect! Staff was Wonderful!! Our room was not clean when we arrived. Also there were paint splatters on a lot of the floor. The cabinet under the sink was scratched and pant was coming off! There was also spots next to the couch with massive crumbs! Kitchen needed a good cleaning!! Absolutely Loved the shower!!! We really enjoyed our time with you, only problem for us was the cleanliness!!

We love the idea of aparthotel in NYC, however it wasn't executed correctly and we ran into a few problems while we were there. Initially we love the idea of having a big space for the family to hang out, however we discovered that there's one 1 bathroom and it's really small for a 2 bedroom suite. It would be better if there were 2 bathrooms or just make it bigger. I love the idea of having a washer and dryer in the unit, but if I have to choose between bigger bathroom vs. washer/dryer, definitely bigger bathroom! We were there during the FIFA World Cup and we're just steps away from Time Square! However on our 3rd night there, the AC unit broke down! And it was hot! We called down and they sent the handyman to check out the AC but he couldn't fix it so they brought up a portable AC unit. It was fine... for about an hour. The handyman didn't fix the exhaust tube to a window therefore the hot air generated from the AC unit was pumped into the room. So our unit was like a sauna during the night and it was just too hot for us to get any sleep. Next morning we called down again and they changed us into a different 2 bedroom unit on 10th floor. We love the natural light that the second unit has and most importantly the AC works! Everything was good until the night before checking out... the fire alarm went off at least 3 times through out the night! After we were told that it was false alarm, we went back to sleep... only to be interrupted again 30 minutes later... and then again about an hour after. It's well after midnight at that point and we barely got a few hours of sleep before getting up to check out. So even though we love the location and the idea of aparthotel, we weren't too impressed with our experience.