AKA Times Square

It was my first visit and I stayed 19 nights. The staff were excellent and the accommodations ample. Everyone including the doormen, concierge, building engineers, and housekeepers were superb. I felt very much at home. It was good to return to a furnished apartment with kitchen and laundry facilities after work instead of a sterile hotel room. I look forward to my next stay.

Staying at the AKA Times Square for our weeklong trip to NYC was awesome. Spacious apartment, big windows, laundry facility in the room, coffee and pastry upstairs in the morning, & full kitchen. Can't beat the location 1 block from Times Square, Rockefeller center right around the corner, and Bryant Park, Whole Foods, and Zucker's bagels very nearby. Right next door to the Belasco theater where Maybe Happy Ending was playing. The staff was incredibly friendly.

The staff - including Esther - was super helpful with the needs of our family during our stay. We would definitely go back.

My stay felt like home. The staff made sure that I had everything I needed. They even made sure that I felt safe, which is important as a female traveler. The room was stunning and well-equipped. The bed was very comfortable and great closet space in the bedrooms. My feedback on the room would be to create a small functional space for working at a desk (maybe in the seating nook) and more bathroom storage/countertop space. Location was perfection. Close to the action but far enough away so you can sleep well. Special shout out to the front desk staff for helping me throughout my stay. Calling out two special individuals who went above and beyond and made me feel like a friend: Kevin and Cesar... you are both unforgettable and outstanding humans. Thank you for everything. Hope to be back soon!

At check in was told I was not allowed to use Apple Pay to pay for accommodation, as it was “company policy”. I had stored all my US $ in anticipation. I offered a physical card for deposit. I then spent the next hour arguing with reception and him calling the manager. Of course they eventually agreed but wanted to put me through some pain before of course agreeing. What was particularly annoying was the constant “I only work here” as a cop out. The apartment was large and comfortable. Other reception staff and doormen very friendly and helpful. Give the Americano coffee and “pastries” a miss. No daily cleaning, only once a week.