January 6, 2018 for 3 nights for 2 adults.
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Baccarat Hotel & Residences New York in New York, New York
Baccarat Hotel & Residences New York provides guests with limitless luxury while in New York. GUESTROOMS & SUITES offer a prolonged respite from the city. Resting in bed or reading on a chaise - surrounded by the simple yet pristine. Ethereal at daybreak and halo gold at dusk, each accommodation is a celebration of contemporary design, styled with a nod to French tradition.
For our guests dining pleasure, we present: The GRAND SALON, where drinks and dining complement social exchanges beneath a 64-arm Baccarat chandelier. The BAR takes its visual cues from great American long bars of decades past. Baccarat Hotel New York is delighted to offer guests, residents and visitors a unique immersion in the fine art of AFTERNOON TEA in exclusive partnership with Mariage Frčres. Enjoy specialty blends of tea brewed by our Tea Sommelier paired with chef-selected canapés and petit fours. The PETIT SALON features a more intimate venue for guests to engage in conversation, featuring selections from our wine list, cocktail and dining menus - including coffee or tea. Our very own Spa de La Mer is a marriage of luxury and tranquility, which lavishly captures the healing energies of the sea and sound, through touch, to create a unique sense of well-being.
Location of Baccarat Hotel & Residences New York
Nearest Airport: LGA, EWR
Amenities for Baccarat Hotel & Residences New York
- On-Site Amenities
- Spa Services
- Cultural Tours
- City Tours
- Historic Sites
- Train Station
- Art Galleries
- Public Transportation
- Spa & Wellness
Reviews for Baccarat Hotel & Residences New York
This was my second stay at the Baccarat Hotel. Warmly greeted by doormen and at Registration Desk staff. Rooms were nicely appointed. Concierge was extremely helpful in finding last minute reservation at nice Italian restaurant close by during general dinner hour. Excellent location in heart of NYC. Walking distance to theater district, Time Square, Rockefeller Center, and plenty of excellent restaurants.
FlightRisk107 - Houston, Texas
For paying $1500+ a night with taxes for a standard room you would expect a great experience but that wasnâ€™t what I got. Requests for issues I had with my room got ignored or forgotten and never got fixed like the water in the shower water temperature was too cold, the phone in the room didnâ€™t work. The doormen donâ€™t help you with the heavy doors. The speakers made a popping noise in the room every few minute. You canâ€™t get small amenities likes more of the welcome chocolate even when youâ€™re paying a crazy hotel rate. They give you bar soap instead of shower gel. Housekeeping forgets to refill the beverages and their is not fridge. So underwhelmed and had a better stay at the Viceroy hotel before for a $250/night deal I got online previously.
We planned a trip to NYC to attend one of our best friends wedding. Two of us flew in from Asia and one from Canada, it was a trip we had spent a lot of time and effort coordinating . Because we were a group of three girls, we researched all the hotels nearby, peninsula, st. regis and baccarat and decided with baccarat because they confirmed we would be able to add a rollaway bed into our room. They also told us we would have to book a room in a higher grade than the original standard room in order to get the rollaway bed, and be charged $100 a night, which was totally reasonable. We had called in twice to ask them to make show and dinner reservations with their hotel staff prior to arrival, and during those phone conversations again confirmed we would be 3 guest and needed a rollaway bed, which they said was no problem according to the room we booked. We arrived at this beautiful property early morning off a red eye flight only to be told our original room would not be ready until 6pm!!! I've never even heard of such a late check in time, at most latest is normally 3pm . We told the staff we were exhausted and would not last til 6, they then offered us another room right away but said we would need to switch rooms halfway throughout our stay. We were staying for 5 nights. This was not an appropriate solution for a hotel of this status, but we didnt have much choice. We went for breakfast while we waited for the room key and upon going back and asking for 3 keys, the staff now informed us we could NOT but a rollaway bed in our room because it was a 2 doubled bed room and due to fire safety we could only put a rollaway bed in a similar room but with a king size bed. So we said fine, we'll take the king size bed and rollaway eventhough their staff misinformed us, they waited until the very last minute to tell us this issue, and all the requests were in writing during booking and nobody told us about this "fire safety" issue before and that the double beds room wouldnt work out. We travelled half way across the world to be told that at check in , and of course lastely they than told us, oh we dont even have a king bed room available in that room grade. So we are stuck with a room with two double beds , three people and we have to switch rooms halfway throughout our stay. The room we are switching too, wont allow for rollaway bed either. And the staff just tell us we need to investigate .... I am beyond shocked a 5 star hotel would just respond like that and instead of compensating us or fixing the issue, just tell us that theres nothing they can do. Clearly we were very clear about what we needed during the booking and now we're in a horrible sleeping situation with three people and jet lagged. The decor and restaurant service was great, but the customer service is really not at par with making their clients feel comfortable welcome and doing their absolute best to solve problems.
stellayeh25 - Vancouver, Canada
If youâ€™re looking for a super romantic getaway from the hustle and bustle, then Baccarat is the place. Very upscale boutique hotel with an awesome bar. Rooms are luxurious and the bathrooms are Devine.
We stayed at The Baccarat for our wedding anniversary. On arrival we were offered a glass of champagne and shown to our room (nice touch!). We stayed in a classic King room. The room was beautifully decorated with a comfortable bed and gorgeous bathroom. At first glance the mini bar is well equipped and has stunning glassware ( as you would expect in this hotel). We always enjoy a minibar and after a long day out walking sometimes like to have a G & T or glass of champagne once back in the room. However unless you have money to burn I refuse to pay $150 for a small bottle of champagne. 1/2 a bottle of wine was $70. If you feel a bit peckish a box of biscuits are $55. We were woken up at 6am and again the following day at 1.15am as the walls are paper thin so could hear talking and TV's from both sides. Also there is not a coffee machine in the room. We both enjoy an early morning coffee so ended up calling guest services who explained that only VIP guests are provided with coffee machines and we'd have to wait for room service. (which took 25 minutes and cost $14 for a small coffee). We often stay at similar priced hotels ( Langham Place being our favourite) there is always a coffee machine in the room and a fabulous mini bar. The thought of calling room service at 6am for a coffee was not particularly appealing! The bar is definitely worth a visit, with stunning chandeliers amazing glassware and friendly staff. It is expensive but the cocktails are fab and it has a wonderful ambience. I don't think we'll stay here again, putting the beautiful decor and friendly staff aside it didn't quite hit the mark for us.