The Carlyle, A Rosewood Hotel

I have been staying at the Carlyle for many years and I never had the time to write a review. Carlyle its by far the Best Hotel in Manathan.Great rooms, excellent service. My compliments to the management

Spent a few nights at The Carlyle in Manhattan and had a really lovely time there. Staff were very friendly and helpful and on check out we got to keep our room cards as a memento which was a nice touch. Bemelmans Bar is cosy and quirky and a fun place to people watch and enjoy the atmosphere. We visited for my birthday and the hotel experience team gifted me balloons, cake and champagne to my room which was so lovely and thoughtful and made my stay at the hotel even more special. Will definitely be visiting The Carlyle again soon.

Travel agent here. Wanted to share my pleasant experience with the staff and operations at this hotel. There were a handful of staff members that went out of their way and above and beyond to make the stay great for a client! Absolutely pleasant and professional and I apologize in advanced if I'm missing any names here! The staff is amazing and the hotel has an old school charm to it. The rooms are a little bit on the small side, but again, the hotel overall makes up for this. Loved interacting and coordinating with the following people who made the entire process as smooth as can be: Brittany Mimi Amanda Anna Stephanie I want to reiterate again though, the whole staff here are gems!

We stayed here several times per year for a number of years, but when our favorite front-of-house manager moved on about ten years ago, we also moved on. We frequently stay at the Lowell, which we adore, but the Carlyle's location was better for our needs. I couldn't have been more pleased with our experience.. Our first night was in a Rosewood suite that had a stunning western view, but the room seemed sparse and the bathroom was microscopic. The hotel was kind enough to upgrade us to a Premier Suite on the third floor, and although we didn't have a view (it looked on 76th), it was spacious, elegantly appointed, and very quiet, with a bathroom the size of Vegas. We had guests over for cocktails, which was perfect, because we had an extra powder room and went to Bemelman's several times over a period of three days. The place was hopping, but the Maitre d' always got us a table and they featured a very talented quartet. And, really, ya never get tired of people watching here (just be prepared to fork over $45 for a martini that was also the size of Vegas). Room service was delicious even though service was a bit spotty over the three days, but it was not a big deal. The concierge checked in several times to make sure we were happy, and the front desk staff smiled tirelessly through what I perceived to be privileged demanding guests and/or residents (I'd like to thank I'm not demanding). We tried the gym, which is small but adequate. We also used the very convenient house car to go over to Lexington for flowers and enjoyed the park and museums that are a few minutes walk. The staff was extremely kind throughout our stay, and I think The Carlyle has won us over again! Really, if you can spring for an upgraded suite, just do it.

The Carlyle may be my favorite hotel anywhere. EVERYTHING is perfection. The location, the rooms, the ambience and of course the staff. THE BEST. This was our second stay here and it was just as great as the first time. Several weeks prior to arrival for a five night stay I contacted the hotel to let them know that again our 11# Papillion Felix would be with us and to request some specific items be placed in the room. Brittany Schlau (guest experience coordinator) responded very quickly answering all questions, even offering to have Felix's specific type of food in the room (I declined the offer, we brought his food with us)! (Food and water bowls on a mat were in our room upon arrival, as were the specific items requested). Also prior to arrival I contacted the concierge team to arrange dinner reservations. David, Jeff, Julie and Jared on the concierge team were very helpful and quickly responded to my inquiries, doing their utmost to ensure my satisfaction. Upon arrival, the front desk told me they had upgraded our room, which was a welcome surprise. The lovely room (1211) was right off the elevators and overlooked E 76th, however it was extremely quiet. The room boasted plenty of storage, a comfy king sized mattress, divine bedding & Frette towels. Housekeeping was great, always replenishing our water bottles and coffee pods for the amazing Nespresso machine. The staff here is outstanding: the doormen, the elevator attendants (shout out to Marcos!), security staff, front desk staff, Vuk at Bemelman's. Everyone & everything here is lovely. We definitely will return for a third stay!