Gansevoort Meatpacking NYC

Arrived a bit Leary as they were doing construction on the street in front of hotel but was so pleased to find an amazing staff and pristinely kept hotel. Room was spacious and very well kept. We were pleasantly surprised to find the front desk help us ship a package back home. If you need help ask for Michael. The roof view from the bar is well worth a trip upstairs. The concierge was ready to help with anything. Can’t say enough good for them.

Renovations were taking place outside the hotel and to the rooftop pool and bar area. Consequently we were unable to use the rooftop facilities during our stay (and were not pre advised of these renovations). Worse however was the fact that the hotel is tired and dated. So much so that on our second night, when turning off one of the light switches in the room, the switch actually exploded causing me to receive minor burns and an electric shock, rendering pins and needles in my arm for around 45 mins thereafter. When we reported the incident to the hotel, the initial response was incredibly blasé. I was offered a band aid and told that the service manager would be with us within 10 mins to fix the bulb (clearly the lady taking the call on the front desk hadn’t listened to us or understood the problem). After 25 mins the service manager arrived at the room, saw the light switch had been destroyed in the explosion and the burns on my hand and immediately went into damage control mode. Credit to him for reading between the lines as we were immediately moved to an upgraded room and within 2 mins 5 staff (including the duty manager descended on our room - concerned I’m sure about litigation). I did feel however that the primary intent of the staff was to get me to actually say I was OK, rather than to make sure I was OK. I’m relieved to say that there were no lasting after affects of the shock, however, the hotel were extremely lucky that I’m fit and in good health as an elderly guest could have been in serious trouble given the shock and explosion. 24 hours later the hotel management left us a note and a fruit platter in the room, but the matter was handled appallingly initially, and despite our upgrade, more could have been done.

Best location. Great decor. So close to the high line, Chelsea market and the beautiful buddakhan restaurant which is by far the most beautiful restaurant in New York (to my knowledge) Roof top pool is definitely a must especially during summer months

I travel to NY about once a month and for the past 4 years Gansevoort Meatpacking has been my favorite hotel to stay at while I’m visiting the city on business. If you are looking for service and super professional staff, you will not be disappointed. I usually travel red eye out of LA and whenever possible they allow me to check in to my room as early as 9am so i can shower and get ready for my meetings. Not that many hotels around the world would accommodate that early of a check in. I really would like to thank the management and the staff for another outstanding experience. See you next month.

Quick overnight here, and first time at Meatpacking Outpost. Thrilled with their other hotels, including Turks. The scene here is chic and fresh. Rooms are large and well appointed and the service from the doormen to the front desk to the elevator attendants was superb. Made to feel welcome each time I walked through the door. Deluxe King room was spacious with great river view. Nothing I did not love about this spot and did not even have a chance to venture to the games rooftop spot. Next time. Well done Gansevoort.