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Manicured, pristine and beautifully landscaped, the town of Newport Beach perches elegantly over the Pacific Ocean. One of Californiaâ€(TM)s most affluent and stunning cities, Newport Beach offers picturesque sandy beaches, a majestic coastline, infinite recreational activities and world-class dining and shopping. At the newly renovated Fairmont Hotel Newport Beach the wonders of this rich landscape can be enjoyed from a tranquil and luxurious setting, where premier service, exquisitely appointed rooms, a sumptuous spa, and delicious dining promise to make your stay all that it can be, and more.
Fairmont Newport Beach
4500 MacArthur Blvd.
Newport Beach, California
92660
Good afternoon. I just wanted to say that our stay at this property was less than enjoyable. We chose this hotel because we stayed at this property quite a few years ago and it was amazing. This trip started off with an overly friendly bellman that instead of being helpful came off as pushy. At check in the agent was the opposite of friendly. When we asked if their were any upgrades available she was rather snippy and said yes there were. She proceeded to throw the previously made key cards in the trash and made a point of saying there were no suites available when all we had asked is if an upgrade was available. The next point of contention came when we went to the lobby bar around 4 o'clock and there was no staff for a good 10 minutes while about half a dozen guests waited for someone to show up. The topper of the stay was when we woke up for an early flight to the cold fact of no hot water in the shower. As we left the hotel we told a gentleman at the front desk that there was no hot water and his comment was "Oh...what room are you in? We have had another complaint this morning on that too. Sorry about that". We use Marriott exclusively for our hotel stays. Please let the Renaissance Newport Beach Hotel know that they need to step it up to keep the quality that Marriott is known for.
johnwE3723HK - Meadow Vista, California
Hotel is OK but they charge $63 per night for valet parking and $43 per night for self parking. This is ridiculous and just out of principle I will never return.
MRYGuy - Monterey, California
This property was convenient to everything in the area, relatively quiet & relaxing, and had a nice spa & pool area. I see the lower ratings, but I suspect those are ratings from folks who were looking for more than I was. For a quick pit stop near SNA, this property was ideal. The valets & front desk staff were particularly nice.
JayBlac46123 - Indianapolis, United States
We were warmly greeted by Alfred Bedonia, Asst. Front Office Manager, who kindly upgraded us to a beautiful pool view room for my son’s 10th birthday. He went above and beyond this already kind gesture by offering my son to choose a treat from the hotel’s marketplace, and, furthermore, he gave us vouchers for the buffet breakfast the next morning. These thoughtful gestures left a great first impression on us, as this was our first stay at the hotel and definitely not our last. The room was beautiful and spacious, and all of the staff at breakfast were equally as friendly. The property was lovely and upscale, the pool was well kept, and it was a wonderful stay all around. Thank you, Alfred and team! We will be back.
Heidi I
Had a quick night away Sofia check us in Maria v was our room attendant Team was awesome Great stay Mgt very courteous and professional
Climber374588
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