Ojai Valley Inn

This resort is absolutely beautiful. The landscaping is immaculate. All staff are incredibly kind and friendly. Our experience with Ojai Valley Inn began with a positive booking experience. Our questions were answered thoughtfully and we were met with patience and kindness as we figured our stay. We requested two cribs and were told they were full size. Check in was fine, everyone was friendly, nothing special, it was busy. Our room wasn’t ready but we went to eat at Jimmy’s. The food was just okay. Our suite was nice, floors were perfectly clean as evidenced by our still white socks, couch had some stains, bathroom was perfect. There was only one crib when we had requested two and unfortunately it was a mini size crib. My three year old then had to sleep with us in the bed which made for less than restful nights of sleep. The crib situation was a pretty big disappointment. We had two dinners at The Oak. Our first night, we waited over an hour and no dinner so we asked for our food to go. It seemed as though our server forgot to put our food in. We were told we got stuck behind a large party when there were no large parties in sight. The manager was very friendly and accommodating and told us she’d have our food sent over with in room dining and then that even took about 30 minutes. Our second dinner there, the wobbly table nearly fell over on my toddler. Again, management was very helpful and staff came to assist but that was incredibly scary for all of us. After two less than positive dining experiences at The Oak, we skipped it for our last night. We had great experiences at Libbey’s Market. Every employee had a smile on their face as we entered the store and was very friendly upon checkout. As for in room dining, I ordered breakfast and I was served a rotten, black avocado (have a photo). I do not know how that made it out of the kitchen. Deliveries and set up were great though. Pool food was not great at all. Turn down was one of the best parts of the stay. It was so nice to have a refreshed room waiting for us when we got back from our day’s activities. Housekeeping was incredible. So, the place is nice, it’s big so you do have to shuttle a lot of places if your room isn’t central. You do have to wait about 10-15 minutes for the shuttle. You can see where they cut costs like with the slippers. There were clearly two adults in our room but we were only given one pair of slippers. Even though some parts of our stay were great, balancing them out with the negatives made for about a maybe four stay resort feel, definitely not five star.

Magnificent location for a wedding or any event. Fabulous food, quiet environment, green as far as the eye can see, Truly serene

Phenomenal resort. However, we were not informed when my wife and I made our reservation that the grounds were filled w huge numbers of kids and dogs. Absolute chaos and we were unable to find seating on the grounds to enjoy the grounds. We spent 95% of our time out of the resort. We found it impossible to get a reservation for a meal, enjoy any peaceful moments, and get a single spa reservation. Be aware of the above!

We loved everything about our experience here. The rooms were beautiful, the grounds were impeccable, and the Pixie Pool was perfect for the kids. The Guest Shuttles took quite a while to move us around the property, but otherwise an absolute home run of a trip!

My room was in the "oldest building on the property"(Wallace Neff rooms) and the air conditioning was terrible. Stay away from that building. They had to bring up fans to get decent air circulation. Also - those who say the property is haunted are not lying. There is just weird energy! But more importantly, the level of service isn't what you would expect at these prices. And I stay all over the world as a solo traveler in VERY nice spots. The spa was just okay. Stay away from the "15-minute foot treatment add-on" to your massage. It was $65(!) for hot towels during 10 of those 15 minutes and 5 minutes of a massage. What a waste of money! The food was decent. I was just not a fan for the location, the prices and how a resort of this level should have been!