Resort at Squaw Creek

We attended a family wedding at the Everline Resort. The resort was typical of others we have stayed out throughout the country. We booked a fireplace suite and unfortunately, the fireplace was not functioning. We reported this the second morning of our stay and the staff said they would put in a work order to have it looked at; that never happened. When we communicated this at checkout the desk staff and manager made sure we were compensated accordingly on our room balance. We appreciated their attention to this matter. The resort was very well appointed and the location was ideal for the wedding and our extended stay. The staff in all areas were friendly and helpful. Small things would have made our experience better; for instance a regular k-cup coffee machine versus an espresso machine in the room; a hook in the bathroom for a robe. We appreciated the robes and slippers provided as the nights were cool. Our suite was quiet and the bed was comfortable.

The spa and resort was above my expectations, a great place to visit. They have a variety of activities and options for you during your stay, shopping options as well. Dinner was wonderful, I highly recommend dinner inside the hotel.

I would say Good, but not very good. Starts with the exorbitant price of parking. Check in was fine, friendly. The room was a good size which we wanted but somewhat drab. We wanted to bring our dinner reservation at Six Peaks forwards by 30mins. Couldn’t find anyone to help, left messages and when I finally got someone on the phone they said it would be difficult as they were very busy. We arrived 15mins before the time and it was empty except for one table. I asked the staff about the ‘very busy’ and they looked at each other and grinned. Menu is not very big but we ordered and it was fine. Breakfast is ok but again not what we expected for the room price and the second morning they were running 1/2h late. The pool/hot tubs were spot on and the golf enjoyable. So overall Good, but not better.

We were staying here for a business trip so it was a combo of business and pleasure. Overall, there was nothing memorable about this resort except the views. We opted to leave and head to town more than we opted to stay. The restaurants and the service were mediocre at best. Drinks weren’t great. There is no closed or covered path from the main lobby to the room towers. Thankfully it didn’t rain. Also your options are to pay for the expensive valet service or pay a little less to self park in a lot that is a short walk down a hill to get to. We reserved a king room but they “upgraded“ us to a better view without mentioning we would lose our king and end up with two queens. The palisades resort across the golf course offers way more to do, eat, and shop at. Thankfully there are two towns within 10 min either way.

Pretty low-class experience with customer service and facilities. Management took no responsibility for their mix-ups and in fact blamed us for them. Additionally, the Manager, Nelson, asked us to go out of our way to rectify his team's mishaps as opposed to offering to help move our luggage when he and his team put us in the wrong room.