Grand Bohemian Hotel Orlando

Room nice, but I called when I got in the room and asked guest services for a softer pillow. They said they wt bring it, but never did. When I got back to my room at 10:30 last night it was still not there. I needed to use a towel for a pillow as what you had hurt my neck. I will not recommend this facility for future business meetings requiring an overnight stay.

The front desk staff was very professional. Sam was awesome! She was absolutely fantastic. The room was also amazing. Thank YOU!

Madison B. at the front desk provided great guest service. She offered ideas for things to do during our stay (Winter Park Park Avenue… lots of fun), helped with restaurant reservations and was overall very accommodating and pleasant!

Long-time Bonvoy/Marriott rewards member and this was my first stay at an AC property. Gorgeous hotel, beautiful room, very restful night!

I am Marriot gold member so why I picked this hotel, because I was flying back from Brazil with a two night layover in Orlando and all I wanted was to lay by a pool and order food and drinks. This hotel is very deceptive on line. They have a pool but it’s not on the roof, maybe the roof of the garage, so it is completely shaded by the building. It has a big bar area but they didn’t staff it until 4pm. They had more people 4-5 working the valet than the bar. I took an uber to another 5 star hotel with a pool and used their facilities and spent my money there for lunch and drinks. The room was big but sparsely decorated, no couch just a big open space with a tiny window! Don’t stay here unless you have a business meeting downtown. I know I won’t be back, the staff of what were there are also not very pleasant and clearly acted like they don’t want to be there. Just because you put up some stylish art and paint it, doesn’t mean they can execute well.