Grand Bohemian Hotel Orlando

Thanksgving Dinner was AWFUL. Expensive Prix-Fixe menu sounded good, however, the food was terrible. For starters, the wine we asked for (on the menu) was not available - upsold to more expensive. Soup arrived stone cold. Sent it back and another cup of cold soup arrived. Sent back and finally a nice hot cup of corn chowder - It was good. Entre arrived. looked like it had been sitting a long time. Very dry and luke warm. Requested white meat and it was just bits and pieces. No gravy, etc. Lots and lots of apologies. Sent it back... Everything was cold again... Ate a little bit of it out of frustration. Food and Bev Manager stopped by and offered some excuses - he blamed the chef. No results although he did offer another glass of wine (which I didn't really need or require - I wanted a good meal). Dessert arrived - we each had something different. The Pecan tart was "fine" although I think it had been frozen and was dry and difficult to cut. The Chocolate Cake was very dry around the edges... The only good part was in the middle. The bill arrived with a very insulting discount of $14 labeled "Customer Recovery" and a mandatory $38 tip. I understand the lousy food and inadequate responses is not the fault of the waitress. I requested the parking to be comped and that fell upon deaf ears. That was an additional $27. The final bill for two amounted to $227 for an absoulute sub par meal and dining experience. A total waste. Don't wast your time.

I had a wonderful stay at the grand Bohemian. Some friends and I decided to stay in Orlando for Classic weekend and we had a blast. Our experience started with the valet team. I am usually not a fan of Valet but upon arriving, I was greeted by the valet manager. His full name was Gamael, very unique which is why I remembered but everyone in the hotel referred to him as Gam, still cute. He convinced us to valet and his staff walked us to our room and carried all of our luggage. They suggested different walkable bars to grab drinks and food and gave great advice on travel methods to not be in heavy traffic when going to all the activities we had planned. The front desk experience was quick and precise, hotel was very clean and luxurious. The room was impressive and I had a pretty good view even though I was on a lower floor than what I am used to. When I come back to Orlando, I am looking forward to visiting the hotel again. I hope Gam and his staff is still there because I promised to come back and see them.

Everything about this place should be amazing. The location, the structure, the quality of the rooms, except for the popcorn ceilings should be unreal. However, the management here is brutal. They just don't have enough people.

Friendly staff at check in and at spa. The one bedroom suite with the foliage view was absolutely stunning. This is one of the few occasions where I would happily use all the same furnishings at home. Exceptional finishes!

Excellent hotel. Very clean and well maintained. Beautiful roof top bar by pool. We also enjoyed a great meal at the Boheme restaurant on site. All the staff are friendly and helpful.