Grand Bohemian Hotel Orlando

Had a business trip the end of January, ended up, going to the Sand Casino as we call It and won big. Shout out to, Charles from valet… the guy was a struck of good luck, positive vibes with a professional attitude. Good guy, keep grinding friend.

Solid stay. Staff was first class. Charles in valet was awesome and the room was clean.

Great place, Charlie from valet was a stand out. Good kid, took very nice care of my car so I wanted to give 5 stars. Beautiful venue

Excellent attention to detail, lovely room, appreciation of my frequent traveler status. The restaurant had delicious food for dinner. Great service from all staff.

This was a perfect stay. We were attending a show at the Dr. Philips Center and the Grand Bohemian is across the street. The location could not be better. From the moment we walked in, customer service was exceptional. The valet service was great. We got a complimentary upgrade, which was an unexpected and very gracious surprise. The room was very nicely appointed and comfortable. We then went down to the restaurant for dinner. It was early, practically empty and we did not have reservations. We were seated promptly by a wonderful hostess and not long after, the restaurant began to fill up. We realized that we were lucky to get the table. Our server, Leo, was amazing. Very attentive and thoughtful in such a genuine way. He was really invested in our dining experience and very kind. The meal was fantastic, and after eating the main, we were full and didn't have room for dessert. Leo told us that the restaurant closed at 10 pm, so we thought maybe we would make it back before the restaurant closed to grab a nightcap and dessert. We got back to the hotel at 10:10 pm. Some people were still in the restaurant finishing their meals, and we asked the hostess if there was any way we could sit and quickly have dessert. We received an apologetic "no" but she said that we could still get dessert at the bar. There were some quiet seats by the piano, and I asked on of the wait staff in the bar if they served those tables. It was crowded, and she was very busy, but still took time to let me know that she would be right with me. As promised, she found us in the piano atrium and took our drink order. I wish I had gotten her name so I could mention it here. She brought our drinks and a dessert menu, and as we were trying to decide on which one to share, Leo appeared with the chocolate cake dessert and placed it between us with two spoons. He said he knew we hadn't had time for dessert and had hoped to come back for it after the show. He had already talked to our waitress from the bar, so she was not at all surprised when she came to check on us and we were polishing off chocolate cake. It is moments like these that make people feel special. It doesn't have to be free dessert. Warmth, kindness and genuine care for those around you. A little thoughtfulness goes such a long way. Leo ( and our waitress too) made our stay super special. Thank you.