The Ritz-Carlton Orlando, Grande Lakes

We spent a long weekend ( 4 nights) at the property and golfed at the golf course. A beautiful and well maintained property with excellent service and very comfortable rooms. The Golf Course was in great shape and we enjoyed some of the challenging holes. The food and bar were very good and the service was excellent. Overall a great experience!

One of the best hotels I’ve stayed at (coming from a Marriott Lifetime Elite member with over 440 nights). I live in Tampa and frequent the attached JW Marriott several times a year. This was my first time staying at the Ritz Carlton Grand Lakes (the JW was full). Upon booking, I thought “it won’t be that different”, but boy was I wrong (in the best way possible). The Ritz service was incredible. Every single staff member from checkin, restaurants, pool, housekeeping, Kids Club, etc were FANTASTIC. It was my daughter’s birthday and they went above and beyond to make her feel special. Special shoutouts to Vanessa, Victoria, the Samuels (I believe there are two), Brooke, and the lovely ladies from Kids Club. You all brought so much joy to my daughter and me! The hotel itself is beautiful and the rooms are very well appointed. Having access to the more private Ritz pool while still being able to venture over to the busier JW lazy river and waterslides was a plus. Highball had great service and food. My daughter and I have been planning a trip to Africa next summer but after staying at the Ritz, she said “Mom, I think we should just come back here instead!” :) If you’re looking for that added, extra level of service and luxury, do not hesitate to book the Ritz. They will not disappoint!

I’ve have stayed at this Ritz multiple times over the last several years when traveling to Orlando. It is a great location and always an excellent experience. From the valet and front desk staff to housekeeping… everyone does a fantastic job to give you that Ritz Carlton experience. This visit in particular, Javier at the desk was a true Ritz gentleman! He was genuinely polite and over the top accommodating! Our room was beyond phenomenal, of course with an amazing view. In Ritz fashion, sparkling clean marble in the bathrooms, fully stocked with everything you need without having to ask. Room service is quick- food is as tasty as in the restaurants, arrives hot with all the accoutrements. Unfortunately, didn’t have the time this visit to get to enjoy the property however from past experiences at the spa, pool, and restaurants, it is all an A++ and I highly recommend it all! You will want to make certain that you have at least a day to peruse the resort. It is not just a place to stay, it is an experience in itself! Already looking forward to my next visit…

I'll keep it short - I loved my 4 days here! I have been coming almost every other month lately, and will be back at Columubus Day weekend time. This time I was here in early August. Everything was just perfect. This is, by far, the best Ritz that I frequent. Just keep the pool warm and all is well with the world. You have a sensational staff, and all deserve special recognition. Aside from the subperb beauty and cleanliness of the hotel, the staff is everthing. My last two stays, I have enjoyed the club lounge after a break from it for a while. It's worth it for sure. The cookies alone.......senesational. Thank you Ritz staff for everthing.

We had a wonderful stay over the long weekend. Every member of the team was friendly, courteous, and well-trained. The first person who helped us was Madison. He works the front desk. He did not just sign us in. He walked us to our room and then to the Club Lounge. He shared suggestions along the way. Special shout outs to Rachel, Moses, and Matthew. All succeeded in making this a memorable vacation. The property is very well maintained and the grounds are sublime. It was a pleasure to take long walks here. To cap it off, we watched the fireworks on Sunday evening. We could see EPCOT and Sea World's shows in the background. Such fun,