Grand Hotel Oslo

Zero recognition of Scandic status. I knew the hotel was stingy based on the long list of benefits that do not apply, but I did not expect ALL the rest of them to be ignored too. No upgrades despite better rooms being available to book, no welcome card or anything in the room, on top of the lack of vouchers and discounts (to be fair the latter were mentioned on the website) and surly service at the front desk. Checkout time was a disappointing 12:30 when 1pm would have been a standard extended checkout time for status members. In fact, Hotel Norge (another signature Scandic property) routinely offers 3pm or 4pm for free! Additionally, the hotel charged me an arbitrary additional 300NOK for accidentally booking the room for one person instead of two DESPITE the original price being the same since no breakfast is included anyway. To top it all off, the front desk tried to charge for the room at checkout despite it already being pre-paid (by booking directly on Scandic, not a third party website) and despite pre-payment being acknowledged at check-in! The room itself was basic and definitely not worth the rates charged, though at least it was inoffensive.

We selected this hotel as it was 5 star, central and potentially a unique experience in comparison to modern hotels. The staff are excellent to a person. Polite,professional, helpful and provide a 5 star experience. The choice at breakfast is excellent. However, the petite queen rooms are very small and not what is conveyed on the website. They lack room and sufficient drawers to store clothes if staying more than 2 nights. A charge of 250k to use the hotel pool and sauna is very expensive and highly unusual for paying guests. The minibar is grossly expensive (93k for a bottle of water) and should be complimentary. Small touches such as a brolly for the weather would be an obvious guest service. We loved Oslo and the people but disappointed with this hotel.

Great experience and location Found the staff extremely helpful and understanding Dinner room is great and menu is small but enough Breakfast has a extensive selection of items to meet most diet courses Can highly recommend this hotel

Once the grand dame of Oslo hotels, it has become tired, with a bathroom upgrade urgently needed. Stepping into a bathtub to shower, an overheated room and paying to use the sauna/pool is not what five star hotels are about in 2026. The Continental Hotel Oslo is a higher end hotel.

Look and feel of a very upmarket hotel with lots of history and it doesn’t fail. Excellent service, fab lobby bar, room was fine if a little on the small side, location great (although outside noise annoying in the late hours)…overall a very nice stay and would definitely return